Does The Chicago Lighthouse pay their employees well?

According to anonymously submitted Glassdoor reviews, The Chicago Lighthouse employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at The Chicago Lighthouse. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The Chicago Lighthouse?

35% of The Chicago Lighthouse employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Chicago Lighthouse 2.7 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at The Chicago Lighthouse?

Customer Service Representative (25) , Medical Scheduler (11) , Call Center Agent (6) , Call Center Customer Service Representative (5) , Customer Service (4) , Customer Service Representative (CSR) (4) , Call Center Representative (3) , Call Center Supervisor (2) , Intern (2) , Management (2) , Supervisor (2)

What are the pros of working at The Chicago Lighthouse according to real employee reviews?

"People are great and you gain customer service experience." ((in 7 reviews)); "Benefits are all right." ((in 5 reviews))

What are the cons of working at The Chicago Lighthouse according to real employee reviews?

"Pay is low" ((in 15 reviews)); "Management is basically just concerned about making money." ((in 4 reviews)); "Terrible communication, horrible HR, there is favoritism and many many lies it’s is a hostile working condition better off without it." ((in 4 reviews)); "Leads and Supervisors have much less experience than some of the agents." ((in 3 reviews)); "after 1 month of training we are sent home to work." ((in 3 reviews))

What are the top reviewed The Chicago Lighthouse locations?

Chicago , Bellwood , Glenview , Lisle , North Chicago , Wilmington

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The Chicago Lighthouse

The Chicago Lighthouse reviews

2.6

35% would recommend to a friend

(117 total reviews)

Dr. Janet Szlyk

57% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.7

Work/Life balance

2.5

Senior management

2.4

Culture & values

2.4

Compensation and benefits

2.3

Career opportunities

The Chicago Lighthouse has an employee rating of 2.6 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Chicago Lighthouse employee rating is 30% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

117 reviews

4.0

Jul 24, 2019

It's great for young adults

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

great benefits, hired quickly, some staff is ok,

Cons

strict rules, long training, rude customers daily, non sympathetic to one's needs, pay for parking, pay needs work,

1.0

Aug 16, 2018

Call center agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None. There’s nothing good about job

Cons

Everything. Nothing good to say

4.0

May 31, 2017

Chicago Lighthouse

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I admired the company and their values. It came with great benefits. They always seeked additional ways to reward their employees with incentives.

Cons

Pay was not the best.

Viewing 106 - 108 of 117 Reviews

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The Chicago Lighthouse

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It's great for young adults

Call center agent

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