Does The Chicago Lighthouse pay their employees well?

According to anonymously submitted Glassdoor reviews, The Chicago Lighthouse employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at The Chicago Lighthouse. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The Chicago Lighthouse?

35% of The Chicago Lighthouse employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Chicago Lighthouse 2.7 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at The Chicago Lighthouse?

Customer Service Representative (25) , Medical Scheduler (11) , Call Center Agent (6) , Call Center Customer Service Representative (5) , Customer Service (4) , Customer Service Representative (CSR) (4) , Call Center Representative (3) , Call Center Supervisor (2) , Intern (2) , Management (2) , Supervisor (2)

What are the pros of working at The Chicago Lighthouse according to real employee reviews?

"People are great and you gain customer service experience." ((in 7 reviews)); "Benefits are all right." ((in 5 reviews))

What are the cons of working at The Chicago Lighthouse according to real employee reviews?

"Pay is low" ((in 15 reviews)); "Management is basically just concerned about making money." ((in 4 reviews)); "Terrible communication, horrible HR, there is favoritism and many many lies it’s is a hostile working condition better off without it." ((in 4 reviews)); "Leads and Supervisors have much less experience than some of the agents." ((in 3 reviews)); "after 1 month of training we are sent home to work." ((in 3 reviews))

What are the top reviewed The Chicago Lighthouse locations?

Chicago , Bellwood , Glenview , Lisle , North Chicago , Wilmington

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The Chicago Lighthouse

Engaged Employer

The Chicago Lighthouse reviews

2.6

35% would recommend to a friend

(117 total reviews)

Dr. Janet Szlyk

57% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.7

Work/Life balance

2.5

Senior management

2.4

Culture & values

2.4

Compensation and benefits

2.3

Career opportunities

The Chicago Lighthouse has an employee rating of 2.6 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Chicago Lighthouse employee rating is 30% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

117 reviews

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Viewing 118 - 117 of 117 Reviews

The Chicago Lighthouse reviews FAQs

According to anonymously submitted Glassdoor reviews, The Chicago Lighthouse employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at The Chicago Lighthouse. This rating has decreased by 1% over the last 12 months.
35% of The Chicago Lighthouse employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Chicago Lighthouse 2.7 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.
The top reviewed jobs include
Customer Service Representative(25) ;
Medical Scheduler(11) ;
Call Center Agent(6) ;
Call Center Customer Service Representative(5) ;
Customer Service(4) ;
Customer Service Representative (CSR)(4) ;
Call Center Representative(3) ;
Call Center Supervisor(2) ;
Intern(2) ;
Management(2) ;
Supervisor(2) .
Users say... "People are great and you gain customer service experience." "Benefits are all right."
Users say... "Pay is low" "Management is basically just concerned about making money." "Terrible communication, horrible HR, there is favoritism and many many lies it’s is a hostile working condition better off without it." "Leads and Supervisors have much less experience than some of the agents." "after 1 month of training we are sent home to work."

Reviews The Chicago Lighthouse reviews

Glassdoor has 122 The Chicago Lighthouse reviews submitted anonymously by The Chicago Lighthouse employees. Read employee reviews and ratings on Glassdoor to decide if The Chicago Lighthouse is right for you.

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