Is The Cigna Group a good company to work for?

The Cigna Group has an overall rating of 3.5 out of 5, based on over 7,544 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 63% of employees would recommend working at The Cigna Group to a friend and 54% have a positive outlook for the business. The best reviews about The Cigna Group have been left by employees working as TECDP Senior Analyst , Actuarial Intern and Actuarial Analyst .

Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at The Cigna Group?

63% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (353) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 590 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 451 reviews)); "Work from Home is great" ((in 401 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 382 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 321 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 327 reviews)); "bad managers are not removed" ((in 142 reviews)); "No training and coaching." ((in 132 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 99 reviews)); "Layoffs are common and job stability is a concern" ((in 57 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Bloomfield , Philadelphia , Nashville , Saint Louis , Hartford , Phoenix , Pittsburgh , Plano , Houston , Denver , Chattanooga , Eden Prairie , New York , Orlando , Chicago , Dallas , Atlanta , Austin , Scranton , Bourbonnais , Baltimore , Charlotte , Tampa , Denison , Memphis , Wilmington , Visalia , Minneapolis , Indianapolis , Bloomington

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The Cigna Group

The Cigna Group reviews

3.5

63% would recommend to a friend

(6,809 total reviews)

David Cordani

66% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Apr 23, 2014

Cigna-healthSpring has a lot of improving to do

Informatics specialist

Recommend

CEO approval

Business Outlook

Pros

When it works, it works well. Seems committed to improving processes although slow to move. HealthSpring environment was great to work in. There was a strong team spirit but it has faded now that we are under Cigna. Cigna brought lots of opportunities.

Cons

Too much red tape. It is very hard to just do your job. Too many changes since Cigna came in and many people do not know what to expect. There has been a huge migration from the company and Cigna has not worked hard or fast to feel the vacancies. This left many people with the workload of 2 to 3 people.

3.0

Apr 14, 2014

Rather Boring and poor training

Benefit analyst

Recommend

CEO approval

Business Outlook

Pros

Staff worked with were fun, good away days. Overtime available, (however due to staff shortage) flexible working hours

Cons

Poor management, poor training, face fits then OK. us and them attitude from management. forced to work overtime to deal with workloads due to staff shortages due to high turnover of staff

3.0

Apr 13, 2014

solid employer with growth opportunities

Customer service analyst

Recommend

CEO approval

Business Outlook

Pros

flexible work shifts, great paid time off allowance, comfortable work environment, many opportunities to grow once you are in the door

Cons

some late hour shifts, many systems to learn,

Viewing 6358 - 6360 of 6,809 Reviews

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