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      The Cigna Group

      Engaged Employer

      The Cigna Group reviews

      3.5

      64% would recommend to a friend

      (6,792 total reviews)
      avatar

      David Cordani

      66% approve of CEO

      55% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Compensation and benefits

      3.4

      Culture & values

      3.3

      Career opportunities

      3.1

      Senior management

      The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Aug 23, 2009

      Favoritism abounds

      Customer service analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cigna has a very diverse work environment, and will work to provide time off for it's employees when they require it. Management and co-workers have at least the appearance of respectfulness

      Cons

      Will not factor experience or seniority when determining position placement. Have tendancy to promise one thing and deliver another. Require strict metrics that penalize the amount of time shared with the customer but then advise the customer is first. (Yeah I know makes no sense) Failure to recognize their employees for excellent performance citing "business needs". Refuse to spend money to correct technical issues.

      2.0
      Aug 9, 2009

      Company means well. Can't get out of its own way.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most people there truly hope their work makes people's lives better. The culture is very supportive of work/life balance. Many people are genuinely nice human beings.

      Cons

      Highly political environment. Company lacks strong leadership. The corporate culture is very feudal and there are many kingdoms within the company. Regretably strategies change constantly and leaders are constantly changing direction. This causes work to often go unused. Career growth is very limited within the company in both learning and opportunities in higher roles.

      3.0
      Jul 30, 2009

      A typical large employer.

      Disability claim manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Provides very good flexibility for life-work balance: Good time off, flexible schedules, ability to take off for child care, etc., increasing work-at-home opportunities. Good support in doing the job, information and help readily available, opportunity for good social interaction.

      Cons

      Very political work environment, below-average (and high-cost) medical benefits, a few ethically questionable practices. Turnover of new hires in recent years seems high. Supervisors judged on results, interpersonal skills very secondary consideration. Significant recent cost-cutting, salary freezes, although may not be out of line with economy.

      Viewing 6745 - 6747 of 6,792 Reviews
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      ReviewsThe Cigna Group reviews

      Glassdoor has 7,527 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.