Is The Cigna Group a good company to work for?

The Cigna Group has an overall rating of 3.5 out of 5, based on over 7,527 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at The Cigna Group to a friend and 55% have a positive outlook for the business. The best reviews about The Cigna Group have been left by employees working as TECDP Senior Analyst , Actuarial Intern and Actuarial Analyst .

Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 552 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 437 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 399 reviews)); "Work from home and flexible work arrangements available." ((in 392 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 316 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 326 reviews)); "bad managers are not removed" ((in 145 reviews)); "No training and coaching." ((in 144 reviews)); "Low salary and increment each year" ((in 127 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 93 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Bloomfield , Philadelphia , Nashville , Saint Louis , Hartford , Phoenix , Pittsburgh , Plano , Houston , Denver , Chattanooga , Eden Prairie , New York , Orlando , Chicago , Dallas , Atlanta , Austin , Scranton , Bourbonnais , Baltimore , Charlotte , Tampa , Denison , Memphis , Wilmington , Visalia , Minneapolis , Indianapolis , Bloomington

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Jul 28, 2009

A solid internship experience for anyone in the IT/Business field.

Intern - technology

Recommend

CEO approval

Business Outlook

Pros

Very well established intern program, many different departments and roles to observe. Built in feedback and group events help to keep the summer experience flowing smoothly. Compensation is above average plus housing was provided.

Cons

Depending on where one is placed, there can be unattentative management or too light or heavy of a work load.

3.0

Jul 8, 2009

Great Internship for College Students

Intern

Recommend

CEO approval

Business Outlook

Pros

This company offers great programs in AEDP (Actuarial Executive Development Program) and TECDP (Technical Early Career Development Program) which leave students well prepared for a career in IT or Underwriting. Interns are respected, given challenging assignments, and at the end of the summer return to school with pockets full of cash.

Cons

CIGNA is definitely not the place for people who do not want to work in cubicles. Overall the company treats employees and interns very well, but just make sure you can handle the corporate work environment first.

2.0

Jul 6, 2009

This call center is miserable- everyone hates coming to work, and for good reason.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Ok Pay, great benefits. They have something called CIGNA university where you can take courses that can help you get into other departments.

Cons

Ridiculous dress code for a call center, employees should be able to wear jeans and shirts. Call time requirements are too restricting, you can't actually provide customer service, you can just get customers off the phone asap without helping them.

Viewing 6748 - 6750 of 6,792 Reviews

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Jobs at The Cigna Group

Customer Success Manager, Pharmacy Team - Verity 340B Solutions - Remote

Customer Success Manager, Pharmacy Team - Verity 340B Solutions - Remote

Customer Engagement Strategist

Client Account Support Senior Analyst, U-500 - Cigna Healthcare - Remote

Client Account Support Senior Analyst, U-500 - Cigna Healthcare - Remote