The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)
avatar

David Cordani

66% approve of CEO

55% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

7K reviews
3.0
Feb 5, 2026

Meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent work life balance, nice colleagues

Cons

Extreme focus on cutting costs through international offices and offshoring.

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The Cigna Group Response
4mo
We appreciate you taking the time to share your experience with The Cigna Group. Thank you for your valuable feedback!
5.0
Feb 4, 2026

Good Company

Recommend
CEO approval
Business Outlook

Pros

Great pay and work culture!

Cons

None….. great culture and support

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The Cigna Group Response
4mo
Thank you for taking the time to write a review. We want to hear from people like you to learn how we can do better. Thank you for being part of the The Cigna Group.
1.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexitime approved while studying at uni but this only applies after working for the company for 2 years

Cons

Statistically one of the lowest paid call centres in Inverclyde.

avatar
The Cigna Group Response
4mo
Thank you for reaching out and we are sorry to hear about your experience. We wish you all the best with the next step in your career.
Viewing 103 - 105 of 6,792 Reviews

Glassdoor has 7,527 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.