Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.1 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (109) , Team Leader (42) , Guest Experience Specialist (19) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Team Lead (7) , Game Master (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"It pretty fun and coworkers are great" ((in 32 reviews)); "The people are great!" ((in 30 reviews)); "Amazing culture, always felt very welcome and at home here." ((in 14 reviews)); "Fun Work Environment" ((in 12 reviews)); "Great benefits!" ((in 6 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 38 reviews)); "Less hours as a result." ((in 13 reviews)); "Overly sensitive to the lowest performing worker, we will coddle team members and elect to babysit and tell them what to do every step of the way." ((in 11 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 10 reviews)); "Minimum wage for such a demanding job (way more demanding than typical retail) is a joke." ((in 8 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

What are the top reviewed The Escape Game locations?

Nashville , Orlando , Austin , Chicago , San Francisco , Atlanta , Houston , Cincinnati , New Orleans , Las Vegas , Jacksonville , Minneapolis , Pigeon Forge , New York , Dallas , King of Prussia , Brooklyn , Washington , Concord , The Colony , Honolulu , Los Angeles , Orange , Lone Tree , Berry Hill , East Rutherford , Kansas City , San Antonio , Brentwood , Columbus

Skip to content Skip to footer

Notifications

The Escape Game

The Escape Game reviews

3.1

44% would recommend to a friend

(312 total reviews)

Mark Flint

45% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Escape Game has an employee rating of 3.1 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Escape Game employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

312 reviews

2.0

Sep 30, 2025

Decent for Summer Job

Game guide

Recommend

CEO approval

Business Outlook

Pros

Fun people to work with

Cons

Horrible management team that is incompetent

3.0

Sep 30, 2025

Easy Job Bad Managment

Game guide

Recommend

CEO approval

Business Outlook

Pros

Easy Job and very flexible hours

Cons

Management was atrocious & bias, No opportunity for realistic raises

2.0

Sep 29, 2025

incredibly toxic environment

Game guide

Recommend

CEO approval

Business Outlook

Pros

- Job itself is fairly easy and not demanding at all. - Staff is diverse and inclusive.

Cons

- Low pay with little to no opportunities for a raise - Toxic positivity, attempting to mask the company’s major flaws with big smiles - For part-time employees: Long hours and almost no consideration for work-life balance. For full-time employees: Your hours will be cut randomly, and you’ll be begging to pick up shifts. I feel like there’s an easy solution to this one but I can’t quite put my finger on it 🤔 - Constantly understaffing, just for us to get a bunch of walk-ins and have an extremely busy day that’s now made stressful for no reason because we only have two game guides and 6 games to run at once. - People get fired left and right for no reason - HR and management handles sexual misconduct incredibly poorly

Viewing 37 - 39 of 312 Reviews

Jobs at The Escape Game

Guest Experience Host (San Francisco Downtown)

Guest Experience Host

Game Guide (Westfield South Center)

Guest Experience Host