Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (109) , Team Leader (42) , Guest Experience Specialist (19) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Team Lead (7) , Game Master (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"It pretty fun and coworkers are great" ((in 32 reviews)); "The people are great!" ((in 27 reviews)); "2. Great culture" ((in 14 reviews)); "Fun work environment" ((in 12 reviews)); "+The benefits are decent" ((in 7 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 36 reviews)); "Less hours as a result." ((in 13 reviews)); "Certain team members close to management gets passes on courtesy blocking games, offering high discounts, and bending rules that other team members of the same level would get in trouble for." ((in 11 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 10 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

What are the top reviewed The Escape Game locations?

Nashville , Orlando , Austin , Chicago , San Francisco , Atlanta , Houston , Cincinnati , New Orleans , Las Vegas , Jacksonville , Minneapolis , Pigeon Forge , New York , Dallas , King of Prussia , Brooklyn , Washington , Concord , The Colony , Honolulu , Los Angeles , Orange , Lone Tree , Berry Hill , East Rutherford , Kansas City , San Antonio , Brentwood , Columbus

The Escape Game reviews

3.0

44% would recommend to a friend

(312 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

Ratings by demographic groups

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The Escape Game has an employee rating of 3.0 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

312 reviews

1.0

Apr 2, 2024

Great product but terrible company

Project manager

Recommend

CEO approval

Business Outlook

Pros

• 1 day a week remote work was an option • Book your own travel • Looks great on a resume

Cons

• Company is very cult like • Heavy travel with long travel stints - 25 days of travel at a time • Company is very disorganized • If you are an "outsider" and didn't come up through the company from the stores, your work will be heavily scrutinized • Owners have no real world experience and it shows • Company culture promotes anti toxicity but in turn, its a really toxic place • They manage by pushing coaching moments instead of laying out proper protocols

2.0

Feb 16, 2024

Only for the truly angelic

Game guide

Recommend

CEO approval

Business Outlook

Pros

A great deal of freedom to solve problems and give guests unique experieces

Cons

If you step so much as a single toe outside the extremely strict behavior standards they will boot you out the door immediately

1.0

Jan 17, 2024

Horrible

Escape room game master

Recommend

CEO approval

Business Outlook

Pros

Free games You sit down the whole shift pretty much

Cons

Cult like Favoritism Weird Not that good of pay

Viewing 55 - 57 of 312 Reviews

Jobs at The Escape Game

Game Guide (Penn Quarter)

Guest Experience Specialist (Penn Quarter)

Game Guide (Westfield South Center)

The Escape Game

The Escape Game reviews

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Reviews by job title

Great product but terrible company

Only for the truly angelic

Horrible

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