Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (109) , Team Leader (42) , Guest Experience Specialist (19) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Team Lead (7) , Game Master (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"It pretty fun and coworkers are great" ((in 32 reviews)); "The people are great!" ((in 27 reviews)); "2. Great culture" ((in 14 reviews)); "Fun work environment" ((in 12 reviews)); "+The benefits are decent" ((in 7 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 36 reviews)); "Less hours as a result." ((in 13 reviews)); "Certain team members close to management gets passes on courtesy blocking games, offering high discounts, and bending rules that other team members of the same level would get in trouble for." ((in 11 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 10 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

What are the top reviewed The Escape Game locations?

Nashville , Orlando , Austin , Chicago , San Francisco , Atlanta , Houston , Cincinnati , New Orleans , Las Vegas , Jacksonville , Minneapolis , Pigeon Forge , New York , Dallas , King of Prussia , Brooklyn , Washington , Concord , The Colony , Honolulu , Los Angeles , Orange , Lone Tree , Berry Hill , East Rutherford , Kansas City , San Antonio , Brentwood , Columbus

The Escape Game reviews

3.0

44% would recommend to a friend

(312 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

Ratings by demographic groups

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The Escape Game has an employee rating of 3.0 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

312 reviews

1.0

Jun 26, 2023

Toxic environment

Game guide

Recommend

CEO approval

Business Outlook

Pros

Free games when u start

Cons

They don’t care about you. Managers and team leaders talk bad about their game guides in meetings and call it opportunity. They have favorites who can get away with anything and don’t get written up. Pay is super low starting at 13, and 50 cent raise for moving up. Hours are either too much or not enough. There’s too much drama and everyone loves to gossip/ make rumors. Managers don’t care and say how easily replaceable you are. NOT WORTH IT

1.0

Jun 15, 2023

Toxic Work Environment

Guest experience specialist

Recommend

CEO approval

Business Outlook

Pros

You can sit and chill have a grand ol time!

Cons

The General Managers are usually delusional wanting you to follow in their foot steps. If you’re gay and colored you will not get appreciated there. Trust me. This job is for high school students and college students. If you live on your own don’t work here find something better.

1.0

Jun 13, 2023

EPIC lies!

Guest experience specialist

Recommend

CEO approval

Business Outlook

Pros

easy work, fun customers and coworkers

Cons

bad management, cameras everywhere that they watch in order to catch anyone stepping out of line, favoritism, toxic positivity pusher work place, unless you’re fully open availability you’re considered “non promotable” whatever that means, the managers are toxic and don’t care about their employees. they say they deliver EPIC but they forget to tell you that stands for “ Experience Pain In Comfort”

Viewing 58 - 60 of 312 Reviews

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Toxic environment

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EPIC lies!

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