The Escape Game reviews

3.0

44% would recommend to a friend

(312 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

The Escape Game has an employee rating of 3.0 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

312 reviews
1.0
Mar 21, 2025

Not for long term

Recommend
CEO approval
Business Outlook

Pros

Free games, but that’s boring after a while

Cons

no room for growth repetitive terrible pay weird guests and coworkers even weirder work culture. they want you to memorize some crap just minimum wage and then show ur “knowledge” in a useless meeting

1.0
Mar 13, 2025
Recommend
CEO approval
Business Outlook

Pros

The guest experience is top-notch, and the games are genuinely fun to run. The frontline team is passionate and works hard to create memorable experiences.

Cons

Upper management in operations prioritizes cost-cutting over employee well-being, leading to constant understaffing and burnout. Managers are required to work a minimum of 45 hours per week (GMs 50+), with little regard for work-life balance. There’s constant pressure to stay late or send staff home early, reinforcing a culture that rewards sacrificing personal time. New games are rushed into production, and when they inevitably break down, it’s left to managers to figure it out with little support. High turnover is a growing issue, yet leadership seems unwilling to acknowledge or address the root causes.

1.0
Mar 7, 2025

Weird

Recommend
CEO approval
Business Outlook

Pros

No pros. Just a money hungry corp with awful work environments

Cons

All most everything. No room for growth, The guests and their entitlement, and the people who have worked there for way too many years thinking that they know it all, and that they're better for staying at a trash company. Management also watches your every move with visual&audio cameras so dont even try to crack a joke, or have "outside" conversations. Also will cut your hours drastically just to save a few bucks even though they make 10k+ in one day.

Viewing 67 - 69 of 312 Reviews

Glassdoor has 313 The Escape Game reviews submitted anonymously by The Escape Game employees. Read employee reviews and ratings on Glassdoor to decide if The Escape Game is right for you.