Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (109) , Team Leader (42) , Guest Experience Specialist (20) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Team Lead (7) , Game Master (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"It pretty fun and coworkers are great" ((in 32 reviews)); "The people are great!" ((in 29 reviews)); "Amazing culture, always felt very welcome and at home here." ((in 14 reviews)); "Fun Work Environment" ((in 11 reviews)); "+The benefits are decent" ((in 9 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 38 reviews)); "Bad management" ((in 28 reviews)); "Long hours depending on your role." ((in 13 reviews)); "Certain team members close to management gets passes on courtesy blocking games, offering high discounts, and bending rules that other team members of the same level would get in trouble for." ((in 11 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 10 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

What are the top reviewed The Escape Game locations?

Nashville , Orlando , Austin , Chicago , San Francisco , Atlanta , Houston , Cincinnati , New Orleans , Las Vegas , Jacksonville , Minneapolis , Pigeon Forge , New York , Dallas , King of Prussia , Brooklyn , Washington , Concord , The Colony , Honolulu , Los Angeles , Orange , Lone Tree , Berry Hill , East Rutherford , Kansas City , San Antonio , Brentwood , Columbus

The Escape Game reviews

3.0

44% would recommend to a friend

(313 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (313 reviews)

Ratings by demographic groups

Race / Ethnicity

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The Escape Game has an employee rating of 3.0 out of 5 stars, based on 313 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

313 reviews

1.0

Jun 26, 2023

Toxic environment

Game guide

Recommend

CEO approval

Business Outlook

Pros

Free games when u start

Cons

They don’t care about you. Managers and team leaders talk bad about their game guides in meetings and call it opportunity. They have favorites who can get away with anything and don’t get written up. Pay is super low starting at 13, and 50 cent raise for moving up. Hours are either too much or not enough. There’s too much drama and everyone loves to gossip/ make rumors. Managers don’t care and say how easily replaceable you are. NOT WORTH IT

1.0

Jun 25, 2023

Stay far away

Game guide

Recommend

CEO approval

Business Outlook

Pros

It can be fun at times.

Cons

Management is a disaster. No one on the Management team has had any Business Management training and it really shows. Changes made over the last 6+ months have turned a streamlined system into a trainwreck. Just one of which is walkies for a couple people instead of a secure chat channel up on every computer to communicate game starts. If there aren't enough games booking, you may be told to go home early, repeatedly. Over and over. Again and again. Sometimes, even when games are booking they just decide they have too many people and send you home anyways. Repeatedly. Over and over. Again and again. You get the picture yet? This is not a reliable job. It's like a cult. You'll be asked to memorize the mission, vision and values of the company. Oh and you'll be quizzed at meetings, in newsletter signoffs, all sorts of things. A lot of the coworkers like to scare each other, sometimes on video. So just, beware. The listing I applied for listed $16/hr, but the starting pay was MUCH lower.

2.0

Jun 22, 2023

High School Job

Control room operator

Recommend

CEO approval

Business Outlook

Pros

Seeing the rooms. One free game during training with 2 friends.

Cons

Minimum wage and Odd managers

Viewing 166 - 168 of 313 Reviews

Jobs at The Escape Game

Guest Experience Host

Assistant Manager in Training

Guest Experience Host

The Escape Game

The Escape Game reviews

Company ratings over time

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Reviews by job title

Toxic environment

Stay far away

High School Job

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