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The Hanover Insurance Group

Engaged Employer

The Hanover Insurance Group reviews

3.9

76% would recommend to a friend

(996 total reviews)
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John C. Roche

91% approve of CEO

74% positive business outlook

The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

996 reviews
5.0
Jul 28, 2015

Customer Service Represenitive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helpful, nice and informative co workers.

Cons

Not used to working for contract house so if you need to call in sick/ ask for time off you need to ask direct manager and notify contract house. That's the only con I have.

3.0
Jun 19, 2015

Hanover Review

Recommend
CEO approval
Business Outlook

Pros

Opportunities to move throughout the company Strong culture and clear direction Flat organization with access to senior management Good work life balance (most people leave at 5 and don't log on at home)

Cons

Older workforce unwilling to embrace new ideas Slow to invest in new technologies Has not embraced new work environments (i.e. employees given desktops not laptops, employees not allowed to work from home, etc.)

5.0
Jun 18, 2015

Marine Underwriter

Recommend
CEO approval
Business Outlook

Pros

Great company that cares about its employee's and gives them the tools to be successful and career growth. Excellent management from top to bottom. Great training program.

Cons

Really can't say anything bad about the company. One con would be having to be available to agents basically 24/7 through your work cell phone, but it's really not that bad.

Viewing 334 - 336 of 996 Reviews

Glassdoor has 1,108 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.