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The Hanover Insurance Group

Engaged Employer

The Hanover Insurance Group reviews

3.9

76% would recommend to a friend

(996 total reviews)
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John C. Roche

91% approve of CEO

74% positive business outlook

The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

996 reviews
4.0
May 24, 2015

Adjuster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good training, flexible schedule. Coworkers were nice and easy to get along with.

Cons

unrealistic expectations as far as workload goes. Expected to put in too many extra hours in order to handle assigned claims. You need to be part of the "right crowd" to be considered for advancement.

3.0
May 10, 2015

Good company but always changing directions.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some nice people, Pretty good benefits. Some opportunity to move around.

Cons

Constantly changing directions, which is understandable. Priorities change, the market changes. But management was not clear about the changes--it was frustrating to find out the hard way that their appetite was changing, or that the reporting structure was shifting. Ok to change directions--just tell me clearly.

3.0
Apr 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Overall pleasant place to work with some company perks (free lunches, book fairs, gifts, etc.). I also had a flexible (three, 12-hr. day schedule) which was nice -- but I'm not sure if it still exists.

Cons

Pay was somewhat lower than similar companies (despite the claims of HR!). I also didn't feel there was much room for career growth.

Viewing 337 - 339 of 996 Reviews

Glassdoor has 1,108 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.