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      The Hanover Insurance Group

      Engaged Employer

      The Hanover Insurance Group reviews

      3.9

      76% would recommend to a friend

      (994 total reviews)
      avatar

      John C. Roche

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      994 reviews
      2.0
      May 20, 2011

      Don't ever feel comfortable and settled.

      Commercial lines underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      They used to be a good salary company. As years have passed, experience in the field means nothing to them.

      Cons

      Get agreements in writing for protection. Everything is monitored, micro managed beyond belief. Goals are unrealistic and in most cases not obtainable. Some managers do not have the experience therefore do not provide adequate support on underwriting topics, questions and or referrals.

      1.0
      Apr 27, 2011

      Not a place for a career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The good news is you pretty much know when your job is ending so you can plan ahead. This is a boiler room operation but without sweat equity.

      Cons

      Unable to provide feedback on management and un-willing to listen. A hug violator of state rates and filings.

      2.0
      Mar 17, 2011

      Went from Great to Poor

      Personal lines underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good benefits (medical, dental, vision, vacation/sick time off, 401 match) -Technology vastly improved by the time I left -never felt micro-managed -flexible time off for appointments, etc.

      Cons

      -bonuses/raises were very subjective. If the boss liked you, you got one. -incompetent management with no underwriting experience or knowledge; management that liked to gossip -outsourcing to India contributed to layoffs -no working from home -lack of communication from home office and between departments with vital info that needed to be shared -salary for long-timers vs newly hired college graduates

      Viewing 973 - 975 of 994 Reviews
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      ReviewsThe Hanover Insurance Group reviews

      Glassdoor has 1,106 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.