The Home Depot reviews

3.7

69% would recommend to a friend

(55,761 total reviews)
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Ted Decker

66% approve of CEO

60% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

56K reviews
5.0
Jun 1, 2022

Great company culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

strong values and great people

Cons

Fast paced retail environment with challenging customer needs

1.0
Nov 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Home Depot (US Remodelers) has nice colored logos

Cons

Company Call itself US Remodelers but it's Home Depot. Company is anything but fair. Worked for almost a year but finally quit because of unfair work practices. The job offers nothing. You literally work free and the company profits. Management is for management. Leads are distributed based on the managers discretion however he is running leads too so be prepared to get a lot of BS leads scheduled very far from home- with no milage compensation- averaging 10-13 hrs a day. Product is sold at a much higher price than store but customer is lead to believe that its the same price at store. In training we are taught to say the same fair market pricing for what ever store you go in to but pricing vary region for region. Product is way over priced, averaging 10k to 20k a home for particle pressboard doors and plastic venure. When I worked for the company, management would call customer after your one sit sale and offer a 10% discount lower than what you could offer. If sold you would only receive half the commission is the boss thought it prudent- never saw any of that commission. Never knew until late in the game that the boss was calling customers to get the sale. I found out only when I went back to a customer who told me to come back the next day.

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The Home Depot Response
10y
Thank you for your hard work and dedication. We appreciate you taking the time to share your feedback. Although we are unable to comment on your specific experience, we value our associates and understand that our associates are the key to our success. We strive to create an environment where all associates feel they’re respected and that their contributions are valued. We wish you were happier with your current management. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns. We’d like to help.
2.0
Jul 2, 2014

Stay away from Corporate Office unless you like living in fear

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The home depot "at-large" is a good company for the most part. Good benefits, good pay and growth opportunities. Corporate on the other hand....

Cons

The challenging part about working for home depot corporate office is that you will find yourself getting caught up in a lot of catch 22's with unwritten and unspoken rules that are terminable offenses. You will be faced with decisions about something or other that you need to do and have no one to give you guidance because they do not tell you everything on purpose. They like to keep people in the dark so they can control you. Once you make that decision, it's 50/50 as to whether you did the right thing. And it's just a matter of the time of year as to whether or not you actually get fired. How they are doing in their budget at the time is the primary thing they consider when letting people go. HD Corporate is notorious for their mass layoffs. If you notice, most people at HD get laid off in droves. Rarely do you get the one-offs. It happens, but mostly they lay off according to budget. It doesn't help your cause to be one of the top earners either, because you will become their primary target. Supervisors will dig through your phone calls, emails, notes, ask other associates about you and do what they have to do to find something you did wrong at some point so they can fire you. And the worst part is, it doesn't even have to be something that is a written rule and they don't have to have warned you about it. It can be your first offense and it can just be something they view as wrong in some way or another. Next thing you know, poof, you're gone. Trust me, it happened to me and many many many other people I know personally that worked in my department and throughout corporate HD. I'm telling you now, you will never feel safe working for Home Depot Corporate Office. You will never feel like you have a job the next day. You will go in every single day feeling like today could be your last day. Even if you ask your manager or supervisor how you are doing they will just tell you you are doing fine while going behind your back to HR to tell them about something you did. I'm warning you, you will not be able to decipher by your supervisor's or manager's demeanor if you have done something wrong. They will not let you know in your annual review. You will find out what you did the day you get fired and there is absolutely no recourse available to you, because GA is an at-will state. On top of it all, they will fight like cats and dogs to try to keep you from getting unemployment.

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The Home Depot Response
11y
Thank you for sharing your review. Our associates are key to our success. We strive to create an environment where all associates feel they are respected, their contributions are valued and they have equal access to growth and development opportunities.
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