The Home Depot reviews

3.7

69% would recommend to a friend

(55,767 total reviews)
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Ted Decker

66% approve of CEO

60% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

56K reviews
4.0
Jun 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Dive straight into a multi million/billion dollar business right out of school. Incredible experiences when looking back that can really make you shine to your next employer. There are not many businesses this large handling this many dollars/customers. If this is your ticket into Home Depot take it, tough it out for a year, and find a role that you enjoy. Home Depot is huge organization with endless career opportunities. Taught me invaluable lessons on retail, customer service, and how company culture can make or break an organization. The main campus is very nice with a full service cafe, gym, laundry service, CVS, basketball and boccie ball courts, and credit union. Smyrna is a growing area with a new professional baseball stadium (Braves) 10 minutes from headquarters. Supportive culture that is willing to help and wants to see you grow and succeed. A family feel. I am still friends with former co-workers, and even supplier partners that I worked with while at The Home Depot. If you leave for the right reasons (lifestyle change/unavoidable circumstances etc) they are supportive and will even tell you they would love to have you back one day. If you go to a competitor though they will most likely blacklist you from returning, and walk you out of the building immediately. Consistent happy hours and Home Depot paid for quarterly events (Braves games, Main Event, Six Flags etc) as well as opportunities to do charitable work in the community. Entrepreneurial feel. If you have a business idea within your category you can build a case and present it to your category leader. They are open to ideas to grow the business, and will sometimes give you the green light to test new strategies. After 6 months experience and manager approval you will be allowed to work remotely 1 day per week.

Cons

Can be very demanding and long hours. 100+ emails per day that you are expected to respond to by end of day on top of reporting and managing a multi million/billion dollar business. Be careful to do your research and ask specific questions about your product category while thinking about the nature of the business. If you work in a high sales of an emergency category (HVAC, dry vacs, etc) you may be required to carry a cellphone on weekends and work longer hours, but will be promoted faster if you do a good job. You are the primary point of contact for inventory related issues in a global market. Other co-workers on my team and I consistently worked 50-60 hours weeks, but others in our department on different teams worked 40 hour weeks as their category was less complex and had lower annual sales/less pressure. Almost all of the tools used to do your job are built and developed in-house therefore you will not gain much, if any, transferable systems experience outside of Microsoft Office, and potentially base level Tableau and SharePoint based on your team. Your job can be made much easier or harder based on the quality and engagement level of your manager. They are your buffer between high level executives that you work with and yourself. Having alignment and support from your manager can very heavily impact the role until you are comfortable running your product category. High level executive behind the curtain moves that are premeditated accompanied with political BS that you have to play to be well liked by your management. To be expected in almost any large organization though. Not a lot of recognition for doing things right, and a lot of pressure for mistakes. As an inventory analyst we are constantly reminded of things that are wrong, and seldom commended for executing a business plan. It is expected. Minimal to no travel.

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The Home Depot Response
8y
Thank you for taking the time to share a review. Although we are unable to comment on your specific experience, we value our associates and understand that our associates are the key to our success. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns.
3.0
Oct 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Collaboration. My co-workers were the best. There were always rumors that the corporate office at Home Depot was cut throat and very competitive. Well, I didn't have the experience, at least not from my co-workers. We often spent time together outside of work, and it was somewhat encouraged by management.

Cons

Want a promotion? Fit in. That's it. I loved the people I worked with, but promotions were often given to people who fit in rather than those that stood out. Want a promotion? Be from suburbia with Abercrombie & Fitch swag. I've seen people be promoted within less than three months for basically just doing their job. I went through three managers and five accounts all within a year. There was constant movement, which didn't make a lot of sense nor did management seem to care. Often the changes were made less than two weeks ahead, leaving analyst to be ultimately project managers. Be aware of who the players are, often times one manager had say and the others just followed. There were constant rumors of people being blocked when trying to transfer departments. Best advice: Use them. Don't let them use you. In other words, "Take your career in your own hands."

1.0
Sep 20, 2017
Recommend
CEO approval
Business Outlook

Pros

None, other than that their ad agency does good ads for them. But what the ads portray is totally NOT the real home depot.

Cons

Too many to mention. Pay too low, especially for the store workers. Yet the CEO and top executive leaders make fantastic pay. Many of them make more than execs from NON-retail industries. If the store workers are paid so low, the executives should also have their pay drastically reduced. Store workers treated poorly via work schedules that change daily, low pay, and store managers who are told to say stupid things to the workers like, "break up this pumpkin patch." That statement is code for "hey employees, do not dare talk about getting in a union to help you." Store assistant managers abused with 60 hour work weeks every week and low pay. They are given inane tasks to do. The managers of the store have to do cleaning in the store because the co is too cheap to hire more janitors. Products mostly cheap chunk from China. Top management puts on a good PR show to the public which is lies, especially when they pretend to do philanthropy. Charity begins at home, so this company needs to start their charity by improving things greatly for their workers like better pay. There are way too many stupid rules the employees must follow. Employees in store often get fired for breaking a minor store rule. They opened too many stores across America with low-wage, meaningless store clerk jobs with no future for the store employees. The only job the store clerk can move up to is assistant manager and that is the very worst job in the company where you basically go to work each day for long hours, go home to sleep; wake up and repeat. Forget about having a life if you are an assistant store manager. Company is too cheap to put enough workers in the store so customers know that most of the time they can never find anyone to help them. This is a company that discourages the employees from thinking and making good suggestions. They want you to shut up and be stupid and follow their dumb rules. They try to brainwash the employees with pointless meetings and fake cheers. When the electricity goes out in a store, they force the workers to keep working in a building with NO AIR for their whole shift even if the electric is off all day. This happened to me and I almost fainted. Their backup generators DO NOT provide AC or anything like that for the employees! The generators only keep on a few lights and just enough for this cheap company to keep selling to make money. The overnight shift job is terrible - they turn off the air for the entire shift of these workers! These overnight workers don't even have air to breathe. They do not pay the overnight workers more for hurting their health by working overnight and doing very heavy lifting. There is no overnight shift increase. Why do they have a huge, fancy office at headquarters and private dining room there for the execs when the managers in the stores have offices that are broom closets? In fact, the managers don't even have an office, only the store manager does and his/her office is a broom closet.

Viewing 46 - 48 of 55,767 Reviews

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