Does The Mine pay their employees well?

According to anonymously submitted Glassdoor reviews, The Mine employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at The Mine. This rating has been stable over the past 12 months.

How satisfied are employees working at The Mine?

42% of The Mine employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Mine 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The Mine?

Customer Service Representative (12) , Business Development (8) , Software Engineer (3) , Vendor Account Manager (3) , Customer Care Representative (2) , Fulfillment Associate (2) , Product Content Specialist (2) , Sales (2) , Software Developer (2)

What are the pros of working at The Mine according to real employee reviews?

"good people to work with" ((in 12 reviews)); "For a retail company, the benefits are awesome!" ((in 7 reviews)); "A true open door policy, as well as approachable upper management." ((in 4 reviews)); "Work/Life balance is actually really good" ((in 3 reviews)); "Work environment was great, the managers for the most part were helpful." ((in 3 reviews))

What are the cons of working at The Mine according to real employee reviews?

"The pay is low in the beginning, but like i said, they have multiple raises in the first year, two in the second year, and once a year going forward, so once you get to where you need to be it's a nice pay." ((in 8 reviews)); "Management is aimless" ((in 6 reviews)); "Salary far below local average" ((in 6 reviews)); "I had a great manager, but like so many of the skilled, qualified employees, he left." ((in 4 reviews)); "ATG Stores company culture was slowly but surely suffocated by new Lowes managers stepping on everything (and accelerated the death of our culture after many really GREAT and PROMISING developers/QA people were laid off, myself included)" ((in 3 reviews))

What are employees saying about The Mine layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Mine layoffs and their outlook for job security at The Mine in 2026.

What are the top reviewed The Mine locations?

Kirkland , Aptos , Redmond , Seattle

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The Mine

Part of Lowe's Home Improvement

The Mine reviews

2.9

42% would recommend to a friend

(93 total reviews)

Michelle Newbery

49% approve of CEO

39% positive business outlook

Ratings by category

3.4

Work/Life balance

3.1

Culture & values

2.8

Senior management

2.7

Compensation and benefits

2.7

Career opportunities

2.4

Diversity & inclusion

The Mine has an employee rating of 2.9 out of 5 stars, based on 93 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Mine employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

93 reviews

3.0

Aug 10, 2015

Anonymous

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Growing company, nice people, good starting salary for CSR, good training for new call center reps.

Cons

Managers show favoritism to certain people.

4.0

Aug 2, 2015

Good for flexibility, bad for advancement!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

ATG is a great place to work if you need a company that will be understanding that sometimes life needs you to be flexible. They are very good with their employees - sometimes a little too good, see the cons section for more on that. On a whole this company has become a lot better since they were purchased by Lowes, and the current trio of leaders is making it a better place to work each year.

Cons

The company keeps people it shouldn't sometimes, and this can lead to morale issues. See "Advice to Management" section. The pay scale could be better, the revolving door rarely stops swinging in many departments, and the break rooms are pretty tiny and not very well looked after, lovely as they are. They company works hard to create a culture, but it's still very much in the fledgling stages so it can be a little awkward.

3.0

Apr 8, 2015

dev

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good people, great team. happily working together every day till we see the pay check

Cons

not so good salary. like half of the average salary in this area. if you want to keep people, raise the salary!

Viewing 28 - 30 of 93 Reviews

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Anonymous

Good for flexibility, bad for advancement!

dev

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