The Mine reviews

2.9

42% would recommend to a friend

(93 total reviews)

Michelle Newbery

49% approve of CEO

39% positive business outlook

The Mine has an employee rating of 2.9 out of 5 stars, based on 93 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Mine employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

93 reviews
2.0
Apr 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, many experienced serice reps. willing to learn and help one another.

Cons

Not trained to assist the 'High End' clientele they are seeking. These customers demand more information than what is online. Clients expect answers not excuses.

1.0
Sep 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Work and life balance was good. Work 40 hours, go home. No overtime. or crazy hours asked of you to work. Good people working in my department.

Cons

What can I say about The Mine that has not already been said. Lower pay than market average across all departments and positions. (Sales, Cust. Service, IT, Development, Etc.) by as much as 33%. Gas-lighting from management. It seems that when I was working at The Mine management was trying everything they could to keep their butts out of hot water with Lowe's corporate. This lead to them gas-lighting employees on compensation raises and the time tables they would be under. (because the business was failing). Even the general health of the business was gas-lighted to employees until lay offs happened in March of 2017. Cliques: This was probably the biggest warning sign for me when I first started at The Mine. There were cliques that formed between teams, departments, and management levels that were very evident. Talking behind other team members backs was common place, and the whole culture of the business gave you the feeling you were back in high school with all the unnecessary drama.

1.0
Aug 13, 2018

No wonder Lowe's shuttered them

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy paycheck Manageable work load Good hours

Cons

Pay is NOT competitive Company is only interested in maintaining a facade rather than a meaningful business Management is aimless Work is inconsistent. Sometimes there's no work, other times you are working 12+ hour days - all due to poor planning

Viewing 13 - 15 of 93 Reviews

Glassdoor has 100 The Mine reviews submitted anonymously by The Mine employees. Read employee reviews and ratings on Glassdoor to decide if The Mine is right for you.