The RealReal reviews

2.9

34% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jul 21, 2018

Worst job experience ever

Recommend
CEO approval
Business Outlook

Pros

You literally don’t have to talk to anyone if you don’t want to, so it’s great for people like me. But my coworkers here are kind and creative people, they are the only good vibes happening here.

Cons

1. The job description doesn’t tell you exactly what you will be doing, so you thought you would be a photographer, but instead you are just a person who dresses mannequin and clicks button. 2. Horrible working environment. The warehouse is dusty and smelly. No windows. Very much like a modern sweatshop. 3. The low pay. For the amount of work they are asking, the pay just doesn’t adjust it. They treat you like a robot and want to pay you like a robot. 4. No advancement. They called it internal promotion but I’m not seeing any professional career building on this, basically you just get to shoot shoes instead of clothes, what an improvement. 5. It’s crazy how physical demanding it is. They will set daily goals for you and constantly remind you how far along on your process. Everyone has some kind of pains on their body, but they expect you to just ignore it and keep working, and they will track down your break times, which is ridiculously short. 6. Managers are trying to act like they care but they actually don’t. They just want to you get things done. I feel bad for them because that’s probably how they are treated by their upper management. Overall, this place is bad for your health but even worse, it kills your soul as a creative person. If you are in for the paychecks, do what you gotta do. If you want to do anything that has to do with your creativity and skills, don’t come here.

2.0
Jun 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Met a lot of wonderful people who felt like family. Lots of peer-to-peer support.

Cons

No positive feedback for myself or any of my team members. There was so much negative criticism from management that everyone including myself felt incapable and unwanted, resulting in a lack of motivation. The only support we had was through our equal counterparts. I went home and cried often over feeling worthless.

1.0
Jul 25, 2017
Recommend
CEO approval
Business Outlook

Pros

need a 5 word minimum to move on to cons...

Cons

...Do not apply here it is a cesspool of unqualified so called 'fashion foward' individuals playing dress up. Set your sights for better then this, and look elsewhere this is not the place for you if you really want to get a fashion career started. Even if this just something temporary, don't punish yourself. A day in this place feels like 4 years in high school. I would go further but it seems all the other hundreds of negative reviews pretty much cover it.

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The RealReal Response
8y
I am so sorry this was your experience. Perfection we are not, but we very much want to hear from all of our employees so that we can improve. I also feel bad that you were so unhappy for more than a year, and wrote twice on this site...I encourage people to speak up at work as well to be heard.
Viewing 31 - 33 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.