The RealReal reviews

2.9

34% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Apr 29, 2015

Dismal at Best

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Free junk food and since there is a 20 word minimum - This company is a circus, so that's been fun to observe

Cons

This company is constantly patting itself on the back for a job well done, yet how in any sane realm could a company have 100 million in ARR and still be deep deep in the red? The business model isn't scalable. The CEO is extremely nasty unless you work upstairs and partake in the Kool-aid. (Not to mention the fact that ever since TRR took over their Glassdoor account several 5 star reviews with basically identical phrasing e.g. 'hyper-growth' and the like have cropped up, hint hint). This company is full of people who are 'working hard' but what it is that anyone is working on is incredibly difficult to discern. If you don't look busy with your behind in your chair, then others will point to you as someone who isn't a good worker. There is not a 'quality over quantity' culture here. This company is a clever amalgamation of smoke and mirrors and I will say that it is astounding that it hasn't collapsed in on itself like a dying star, although when it does the fallout should be spectacular.

1.0
Aug 25, 2021

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

Literally cannot think of one. Read the Glassdoor reviews prior to accepting the position and took them with a grain of salt. I've stayed a minimum of 3 years at every company I've worked for prior this. I sent my resignation on week 3.

Cons

Where to begin. 1 - Hiring process is a mess. Very little communication on start dates and what to expect. Had to reach out on the date of my original start to only find out it was pushed back a day. 2 - Every review that cites clique-y, rude, incompetent upper management is 100% correct. Do not overlook this. At first I thought my manager was having an off day until she had 5 other off days when we spoke. 3 - Mass hiring due to max exodus. Pay close attention to their turnover and why they are hiring so frequently. 4 - Commission only kicks in if you're at 90% to plan. 5 - No employee discount 6 - DTO is virtually impossible to use. 7 - Tested positive for Covid during my 3rd week and let my manager know I wasn't feeling well. Confirmed it with HR. Received an email from a unorganized HR partner saying my employment was terminated as I've been absent and they're refusing to pay the FEDERAL Covid sick leave. I told them I'd file a complaint with the department of labor and they said to send my covid results to an email that didn't actually exist. 8 - Don't let the RSU's sway you. They're virtually worth nothing and a quick google search and read on the company will tell you all you need to know there. Incompetent. Disorganized. Chaotic. Beyond repair.

2.0
May 14, 2020

Company has gone downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Lots of the employees there are great people - Beautiful office

Cons

- No room for internal growth - Leadership rarely shares what’s going on with the company - Some departments are very cliquey - Executives are loud and unprofessional at times - Reprimanded for taking sick days or pto - No office perks like free food, happy hours, etc.

Viewing 34 - 36 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.