Does The RealReal pay their employees well?

According to anonymously submitted Glassdoor reviews, The RealReal employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at The RealReal. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The RealReal?

35% of The RealReal employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The RealReal 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at The RealReal?

Account Luxury Manager (99) , Luxury Manager (67) , Authenticator (66) , Account Manager (51) , Copywriter (51) , Photographer (51) , Photo Production Assistant (39) , Manager (27) , Group Manager (17) , Resales Specialist (17) , Sales (16) , Valuation Manager (16) , Business Development Representative (BDR) (14) , Senior Software Engineer (14) , Customer Service Representative (13)

What are the pros of working at The RealReal according to real employee reviews?

"good benefits and thats about it" ((in 91 reviews)); "Great for people who are genuinely interested in getting to know their community." ((in 74 reviews)); "Great opportunity and coworkers to join the team!" ((in 54 reviews)); "There a a great culture and a lot of freedom" ((in 31 reviews)); "Flexible schedule and ability to manage your own appointments" ((in 20 reviews))

What are the cons of working at The RealReal according to real employee reviews?

"The quota kept changing expectation to work Saturdays Poor management more of a customer service role than sales" ((in 158 reviews)); "He hired terrible managers who were incompetent and did whatever he said even if it was a bad decision." ((in 77 reviews)); "horrible upper management, micromanaging...essentially a company run by twentysomething women who believe they are at a fashion house when in reality we're selling used womenswear." ((in 42 reviews)); "HR and senior leadership then rushed me to another team." ((in 36 reviews)); "No work life balance at all! Worked 7 days a week 8+hours a day." ((in 35 reviews))

What are employees saying about The RealReal layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The RealReal layoffs and their outlook for job security at The RealReal in 2026.

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The RealReal

The RealReal reviews

2.9

35% would recommend to a friend

(1,598 total reviews)

Rati Sahi Levesque

70% approve of CEO

35% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Work/Life balance

2.8

Culture & values

2.8

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Dec 15, 2025

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people to work with

Cons

Limited career movement because not as many job openings

2.0

Dec 14, 2025

Great exposure to fashion, but unrealistic workload and low pay

Low risk authenticator

Recommend

CEO approval

Business Outlook

Pros

If you genuinely love fashion, this job gives you exposure to a wide range of pieces — from vintage items to modern high-end designers and ready-to-wear private labels. You get hands-on experience seeing and handling unique garments daily, which can be exciting for fashion enthusiasts.

Cons

There is no employee discount. The workload does not match the pay. Each article of clothing requires multiple time-consuming steps, including detailed measurements, authentication, and uploading the item to the website. The expectations for how many items must be completed in a short time frame feel excessive. Even candidates with a fashion-related degree are started at a lower-level position (such as low risk), which makes the role feel not worth the effort or experience level required.

1.0

Dec 5, 2025

Management doesn’t prioritize employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote once a week was ok

Cons

Management- false promises and benefits to very competitive

Viewing 37 - 39 of 1,598 Reviews

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Jobs at The RealReal

Fashion Product Handler- Photo

Fashion Product Handler