Does The RealReal pay their employees well?

According to anonymously submitted Glassdoor reviews, The RealReal employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at The RealReal. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The RealReal?

35% of The RealReal employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The RealReal 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at The RealReal?

Account Luxury Manager (99) , Luxury Manager (67) , Authenticator (66) , Account Manager (51) , Copywriter (51) , Photographer (51) , Photo Production Assistant (39) , Manager (27) , Group Manager (17) , Resales Specialist (17) , Sales (16) , Valuation Manager (16) , Business Development Representative (BDR) (14) , Senior Software Engineer (14) , Customer Service Representative (13)

What are the pros of working at The RealReal according to real employee reviews?

"good benefits and thats about it" ((in 89 reviews)); "Great for people who are genuinely interested in getting to know their community." ((in 74 reviews)); "Great opportunity and coworkers to join the team!" ((in 51 reviews)); "There a a great culture and a lot of freedom" ((in 32 reviews)); "Flexible schedule and ability to manage your own appointments" ((in 20 reviews))

What are the cons of working at The RealReal according to real employee reviews?

"The quota kept changing expectation to work Saturdays Poor management more of a customer service role than sales" ((in 153 reviews)); "Letting a bad manager continue working and become a bigger liability." ((in 78 reviews)); "horrible upper management, micromanaging...essentially a company run by twentysomething women who believe they are at a fashion house when in reality we're selling used womenswear." ((in 47 reviews)); "HR and senior leadership then rushed me to another team." ((in 35 reviews)); "No work life balance at all! Worked 7 days a week 8+hours a day." ((in 34 reviews))

What are employees saying about The RealReal layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The RealReal layoffs and their outlook for job security at The RealReal in 2026.

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The RealReal

The RealReal reviews

2.9

35% would recommend to a friend

(1,598 total reviews)

Rati Sahi Levesque

70% approve of CEO

35% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Work/Life balance

2.8

Culture & values

2.8

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,598 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Dec 4, 2025

Luxury Role Became a Moving-Target Grind

Account luxury manager

Recommend

CEO approval

Business Outlook

Pros

As employee, received discounts to use on TRR site.

Cons

Promised a luxury sales role—got a high-volume, shifting-target grind instead. Commission goals were unrealistic, and the focus seemed more on investor metrics than true luxury service to its customers,

1.0

Nov 27, 2025

Horrible company

Elite luxury manager

Recommend

CEO approval

Business Outlook

Pros

None that I can think of

Cons

Micromanaging at its finest Huge turn over The ones that are left are doing everything in their power to stay and that includes eliminating people who excel. The quota is absurd, things get “lost” constantly, loss prevention is a complete joke and if you are over 45 , you will be let go. Definitely facing a class action for firing older employees for no reason and they simply do not need one.

4.0

Nov 27, 2025

Job

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good company to work for

Cons

Pay isn’t the best if you don’t hit your quotas each month

Viewing 40 - 42 of 1,598 Reviews

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Jobs at The RealReal

Fashion Product Handler- Photo

Fashion Product Handler