The RealReal reviews

2.9

34% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Sep 11, 2020
Recommend
CEO approval
Business Outlook

Pros

It helps boost your resume and get your foot in the door, that's it. I did learn a lot about fashion. And once in a while they throw in some free lunches. I guess it's also nice to have free tampons in the bathroom for ladies, I'll give them that. Benefits aren't the worst, but not that great either.

Cons

Pretty much everything else. Management is trash, there's low-key racism going on within the higher ups. Good old nepotism, scandal and favoritism runs like blood within this company's veins. As for the CEO, I've really grown to despise over the years once she started showing her true colors. This company's work culture is so toxic and they do not give a single darn* about their employee's wellbeing, we're just numbers and robots to them (trying to keep my language PG-13). You hardly get any vacation or breaks. This place will suck the life out of you and give you horrible mental breakdowns, I do not recommend you working here unless you have to.

1.0
May 29, 2020
Recommend
CEO approval
Business Outlook

Pros

- A great place to get your feet wet and grow in many different directions. -free parking at Brisbane location

Cons

- the company lacks leadership. It’s a girls and boys club for those who know the people in charge. - it’s important to note how companies treated their employees during the 2020 covid-19 pandemic. This company was able to lay-off 20% of its workforce off while simultaneously hiring people to fill those positions—the weeks leading up to their layoffs. Communication completely stopped. Leaving employees abandoned and fearful for their jobs and their families who they support. Based on this alone, I would never recommend anyone to apply for a job here. - there is absolutely no visibility into anything. There’s so much misinformation that you can easily see leadership on television telling the country misinformation. You get most of your company updates via gossip. - this is not a learning environment.

1.0
Oct 23, 2019

Toxic work environment

Recommend
CEO approval
Business Outlook

Pros

The friends I've made but thats it

Cons

The managers are petty, HR is terrible, our working conditions are even worse. the list goes on.... Please dont waste your time working for this company. Theres been multiple occasions where my paychecks were shorted money, I still dont know if I'm being paid correctly. I thought it'd be worth it to work at TRR but I wake up everyday wishing I didnt have to go to work but unfortunately I need the money. I'll say it again, dont waste your time. This place is TOXIC

Viewing 70 - 72 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.