The RealReal reviews

2.8

33% would recommend to a friend

(1,610 total reviews)

Rati Sahi Levesque

62% approve of CEO

34% positive business outlook

The RealReal has an employee rating of 2.8 out of 5 stars, based on 1,610 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jan 14, 2022
Recommend
CEO approval
Business Outlook

Pros

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Cons

Everything, no communication. No care for the employees.

1.0
Jan 10, 2022

Stay away

Recommend
CEO approval
Business Outlook

Pros

1. free coffee 2. free coffee

Cons

Everything else. there is no accountability for anyone working in the company . there is no communication between departments. Store Director only cares are him/her self the whole "one team " is BS the only team that matters is the sales floor!

1.0
Jan 8, 2022
Recommend
CEO approval
Business Outlook

Pros

There are no pro’s about working for this company.

Cons

Talent Acquisition “Executive Leadership” team are anything but leaders. They fostered a toxic environment that thrives on gossip and cliques. You can totally tell who the favorites were. The weekly meetings were always a waste of time. Just an excuse for the “leaders” to praise themselves and their favorites. Poor Communication with leadership and Hiring Managers. It would take a week or two to hear back from them, even after sending multiple emails. There were also a lot of cliques with Hiring Managers and other recruiters, with HM’s going behind your back. Poor Salaries-Candidates would often turn down job offers, mainly due to the lousy salary and seeing the poor reviews for the company. I had candidates tell me they were being offered $50-$60,000 more at another job, and of course want to go with the higher salary position. This company wants highly experienced people at a below average salary. No Discounts. Never worked for a company where they don’t offer some kind of discount or credit for their product offerings. Most businesses want employees to be able to shop at the business, and a discount helps encourage that. The employees making little more than minimum wage would never be able to afford much from the site without some kind of discount. High Turnover-in pretty much all areas of the company, including recruiters. You’d be hard pressed to find an employee that has been here longer than a year or two. I felt so relieved when I left The RealReal and encourage others to look elsewhere for work.

Viewing 880 - 882 of 1,610 Reviews

Glassdoor has 1,677 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.