The RealReal reviews

2.8

35% would recommend to a friend

(1,606 total reviews)

Rati Sahi Levesque

65% approve of CEO

35% positive business outlook

The RealReal has an employee rating of 2.8 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Sep 26, 2021

Run

Recommend
CEO approval
Business Outlook

Pros

Have made great friends and most management is great

Cons

Upper management does not listen at all Clients items go missing or are damaged constantly and then the issues are not resolved for months leading us to lose business Some shady people in sales that steal clients Underpaid and overworked Clients can be horrific and company lets you be abused by them Hitting goals is never enough, company just wants more and more No employee discount

4.0
Sep 26, 2021

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Amazing Leaders Startup environment Great Benefits Growth Oriented

Cons

High turnover rate for employees

1.0
Sep 25, 2021

Run

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing positive say. I was sooooo happy and relieved to leave.

Cons

I have PTSD from working in their Customer Support team. I had anxiety, anger and was so stressed the entire time. The worst customers EVER and managers encourage their behavior by giving them whatever they want to make them happy. All the Executives are snobby and could care less about the little people in the company. No thank yous, never check in to see how the team is. They have their fat paychecks and that’s all that matters. They cover up problems within the company. The “authenticators” are a joke. Save yourself and run! Like far away.

Viewing 961 - 963 of 1,606 Reviews

Glassdoor has 1,673 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.