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      The RealReal

      Engaged Employer

      The RealReal reviews

      2.8

      35% would recommend to a friend

      (1,601 total reviews)

      Rati Sahi Levesque

      65% approve of CEO

      35% positive business outlook

      Ratings by demographic groups

      The RealReal has an employee rating of 2.8 out of 5 stars, based on 1,601 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      2K reviews
      5.0
      Aug 14, 2021

      Great benefits and pay

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits the company offers are better than I’ve seen in the restaurant industry. Applying through the web site was easy. I received a relatively quick response, they responded to my application faster than Blue Bottle Coffee did. As a seasoned barista, the line of work isn't too far off from what I'm used to but having some skills in technology and data entry helps.

      Cons

      When I was onboarding, there was some difficulty but I got the impression that the company was going through a lot of transitions. They were opening new stores at the time. Other than that, there are no cons. I have faith that the onboarding process will flow more smoothly over time.

      avatar
      The RealReal Response
      4y
      Thank you for sharing more about your experience at TRR! We are consistently looking for ways to improve our employee and candidate experience and are pleased to hear you have been enjoying your time at TRR. In regards to your feedback about the onboarding process, we would love to speak with you more about any suggestions or feedback you may have. Please reach out to your People Business Partner directly or email trrfeedback@therealreal.com to share more. Thank you again for all you do for Team TRR!
      3.0
      Aug 14, 2021

      Very Corporate "Startup"

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They really attract great talent (co-workers are great!) and the flexible time off is really nice.

      Cons

      The tools are very lacking for a tech company (at least in the area I worked in). It's great to be scrappy and figure things out on the fly because you usually feel like you're making such an impact. However, leadership (mostly directors and above) seem to be resistant to change and flexibility - even though they pride themselves on being "flexible".

      avatar
      The RealReal Response
      4y
      Thank you for sharing your feedback with us. We are happy to hear you are enjoying working with other members of Team TRR and the perks like unlimited DTO. As for your concerns about tools and technology, please note, our senior leaders at constantly evaluating new offerings to ensure our team has the tools and resources they need to succeed. Please feel free to reach out directly to your People Business Partner to share more specific feedback. Thank you again for your review.
      4.0
      Aug 12, 2021

      okay job

      Authenticator
      Recommend
      CEO approval
      Business Outlook

      Pros

      independent work, free lunch, allow you to use airpods, no dress code, great benefits you can get, room to grow

      Cons

      short break, strict about times, stressful, all about productivity goals, so much favoritism, can get written up for anything, hard to get promoted

      avatar
      The RealReal Response
      4y
      Thank you for sharing your feedback with us. We are happy to hear you are enjoying the perks of working at TRR! Please know your feedback helps to shape efforts around continuously improving our employee experience. If you have any other specific comments or recommendations, please reach out to trrfeedback@therealreal.com.
      Viewing 994 - 996 of 1,601 Reviews
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      ReviewsThe RealReal reviews

      Glassdoor has 1,668 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.