The RealReal reviews

2.8

35% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

65% approve of CEO

35% positive business outlook

The RealReal has an employee rating of 2.8 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jun 24, 2021

Horrible leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are very aware of the brand

Cons

No customer strategy, transactional leadership, don't care about people

avatar
The RealReal Response
4y
Thanks for taking the time to share your thoughts! We are launching leadership and management training across our locations and inviting all eligible employees to participate in order to improve our people leadership practices. Your feedback is important to helping us improve. If you have more specific feedback that you’d like to give please reach out to your People Business Partner.
4.0
Jun 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Schedule, stock options, coworkers, if you work hard you comission

Cons

Lots of work, CR issues, clients always complaining about pricing

avatar
The RealReal Response
4y
Thank you for your review and comments. We are pleased to know you are happy with your schedule, team, stock & compensation. We recognize that our sales teams face unique challenges in their roles, and we are focused on how to reward the hard work and dedication. Please feel free to connect with your People Business Partner to share more specific feedback. Thank you again for all that you do for TRR!
1.0
Jun 23, 2021

do not work here

Recommend
CEO approval
Business Outlook

Pros

-work from home -snacks at office

Cons

-sales targets always increasing and impossible to make monthly bonus -managers lead by fear -high turnover rate -job requirements frequently change

avatar
The RealReal Response
4y
Thank you for bringing your experience to our attention. Please know that we are always evaluating targets and incentives to support our employees.To help create a work environment of trust and empowerment, we have launched leadership coaching. Regarding your sales goals and commission structure, we are open to more specific feedback if you’d like to reach out to trrfeedback@therealreal.com directly. Thanks again for your contributions!
Viewing 1027 - 1029 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.