The RealReal reviews

2.8

35% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

65% approve of CEO

35% positive business outlook

The RealReal has an employee rating of 2.8 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jun 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Nothing but some people that you really enjoy

Cons

A lot can improve. Management needs to do better.

avatar
The RealReal Response
4y
We appreciate you sharing your thoughts with us. We are committed to continuous improvement and your feedback will help us improve our current practices. Please feel free to reach out to trrfeedback@therealreal.com with more specific feedback.
1.0
Jun 21, 2021

Low Pay and No work life balance

Recommend
CEO approval
Business Outlook

Pros

You get to meet some interesting people in your client base.

Cons

Work/life balance is non-existent Overworked and underpaid The commission structure is not set up to be attainable. Extremely stressful

avatar
The RealReal Response
4y
Thanks for taking the time to share your thoughts. It is as important as ever to find a balance between work and personal life, so we welcome your thoughts and ideas to help us improve, as well as any specific feedback on commission structure. Please reach out to trrfeedback@therealreal.com directly.
1.0
Jun 20, 2021

Toxic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool business concept in growing resale space

Cons

Toxic culture Lack of resources Don’t care about people Nepotism

avatar
The RealReal Response
4y
We appreciate you taking the the time to share your observations. Your feedback regarding our culture, resources and management will help us improve the overall experience at TRR. Culture matters to us and we are always looking for ways to improve and promote a healthy culture. If you have any specific feedback on how we can improve our practices, please don’t hesitate to reach out to feedback@therealreal.com.
Viewing 1030 - 1032 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.