The RealReal reviews

2.8

35% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

65% approve of CEO

35% positive business outlook

The RealReal has an employee rating of 2.8 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
May 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Great minds working here across all departments, focused business goals, lots of autonomy, beautiful office spaces, coworkers with common interests, stock in the company, nice benefits, flexibility in working hours.

Cons

Workload is exponentially higher than for a large company, anticipate high dedication to the work leading to expectation of work on weekends/evenings, few boundaries between work and home life, promotions are few

1.0
May 25, 2021
Recommend
CEO approval
Business Outlook

Pros

You get a lunch stipend. That's it.

Cons

Off the bat, the work is the same day in and day out. I listen to podcasts to pass the time but it doesn't help much. You are expected to reach a quota every day. At first it seemed achievable, but they've raised it so high up that I can no longer reach the quota anymore, even on a good day. They've raised it twice and I have worked here less than a year. And you will not be paid more to do more. Management is horrendous. Information is constantly changing. If you have any complaints don't expect them to resolved. I've been talked down upon as if I'm stupid, even in a case when they were giving me incorrect information and I was trying to politely correct them. Overtime all the time. Expect to be told you need to do mandatory overtime the week of. Expect to do overtime way more often than you think. Expect paid holidays to be taken away from you less than a week beforehand. All of these stresses has caused me to fall into a depression that has effected me in and out of the workplace. I used to be excited for life and now all I do is dread, or sometimes have panic attacks, over the next time I have to work. Oh and yes, I've tried therapy. The company offers free sessions! ....but only 6 free sessions. The rest I cannot afford on the pay I'm given. Thank you The RealReal on the damage you have caused on my psyche.

2.0
May 24, 2021

Quantity over Quality

Recommend
CEO approval
Business Outlook

Pros

The people and team start to become family but it is like Highschool.

Cons

Unrealistic, ridiculous daily UPH (units per hour). Literally working in a warehouse with no air conditioning. They don't actually care about authenticating the items...it's all about hitting your daily number. Quantity over quality which makes no sense.

Viewing 1051 - 1053 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.