The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Feb 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Excellent onboarding, systems and equipment to hit the ground running. Open lines of communication up the chain allows you to voice challenges and get support. The daily interaction with your team via chat helps motivate and resolve any questions as you ramp up in your role. As an ALM I enjoy interacting with our clients and helping them have a successful consignment experience. Plus, we're keeping luxury goods in circulation and contributing to the circular fashion movement- win-win-win

Cons

Starting pay is a little lower than I would have liked, but so grateful to have a base pay and ability to earn a monthly bonus. Onboarding first two weeks allows to get acquainted with systems, although more work needs to be done to tailor learnings for different roles. Needed less about company history and what we accept, and more on how to be successful right away, using the systems to have info needed to reach out to clients. but overall, still happy with this company, they aspire to the right goals for their people.

5.0
Feb 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Competitive salary + bonus; supportive; growth minded; values align with my own; promote from within; fast paced and ever evolving - follow up quickly on new employee referrals from within; inclusive; amazing branding; 100% remote; TRR is committed to celebrating and giving a second life to luxury goods - just like me

Cons

Sales Force glitches sometimes impede productivity

Viewing 1150 - 1152 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.