The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jan 31, 2021
Recommend
CEO approval
Business Outlook

Pros

The company is growing fast and we're hiring. Has a great business model and supportive colleagues. Flexible hours, good benefits, and great potential to earn commission.

Cons

Company is moving fast and changing systems. Need to be very adaptable not a con but can be challenging. Compensation could be better. Invest in better data systems

1.0
Jan 28, 2021

Honestly Exploitative

Recommend
CEO approval
Business Outlook

Pros

Subsidized lunches, good people, it's asking for five but there's only really two.

Cons

They do not care about their employees, only how much they can take advantage of them for as little money as they can get away with. They did not close their NJ facility down during the pandemic despite luxury clothing not being a necessity. They literally give social distancing "trainings" from the comfort of their homes. The management is always changing and no one is ever on the same page. Also, they will not treat you like an adult. You can't shoot a quick text on the floor and they recently changed to a strict attendance policy that docks employees via point system for calling out or leaving two minutes early. They also require unrealistic quotas - expect you to carefully and accurately identify fake items in under 3 minutes while still making their unreasonably high goals.

2.0
Jan 27, 2021
Recommend
CEO approval
Business Outlook

Pros

You can come in as early as you want too so you can leave earlier.

Cons

Unattainable goals and you micro managed.

Viewing 1153 - 1155 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.