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      The RealReal

      Engaged Employer

      The RealReal reviews

      2.9

      36% would recommend to a friend

      (1,600 total reviews)

      Rati Sahi Levesque

      68% approve of CEO

      36% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.0

      Work/Life balance

      2.8

      Culture & values

      2.8

      Compensation and benefits

      2.5

      Senior management

      2.5

      Career opportunities

      The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jan 27, 2021

      Lacking work/life balance & Customer Service issues are the bulk of this job

      Account luxury manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive women colleagues and primarily women led.

      Cons

      The number of customer service issues are unfathomable. This job is primarily customer service. Constant glitches in the system that are not resolved and you are told to work through them. Discretionary Time Off is pitched as unlimited. It's often not approved or you don't request it because your goals do not reflect approved vacation time. You'll still be expected to make your goals if you go on vacation. It affects work life balance poorly having to make that decision. If a vacation time was set it would encourage people to feel ok taking the time.

      1.0
      Jan 26, 2021

      screw this place

      Copywriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      learned a bit about clothes i guess (not much more than i already knew tho lol)

      Cons

      the most toxic and unhealthy work environment i’ve ever experienced. worked there for 4 months and took the first exit i could (which was a pay cut but idgaf i needed to get out) the management is deplorable. every job i’ve had i’ve stayed at least 2+ years. i lasted 4 months at the realreal. i wish everyone currently working there good luck, god speed, and get out when you can.

      4.0
      Jan 25, 2021

      Growing company with good opportunities!

      Group manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Individual teams are super supportive and helpful This company is in a growth period! Lots of hiring and expanding. Consigning is sustainable and a great business model for current retail economic climate They are open to lateral moves and changing positions Generous stock plan Culture is shifting to a more positive one!

      Cons

      Compensation is okay, could be better Quotas can be aggressive and sometimes discouraging for Luxury Managers and Account Luxury Managers Work-Life balance is hard in most sales positions including management. There is an expectation to work and be available - reporting numbers at night and on the weekend, sending detailed messages over the weekend, etc. Upward mobility can be limited Micro-managing Change happens often and unexpectedly

      Viewing 1156 - 1158 of 1,600 Reviews
      Related searches: The RealReal jobs | The RealReal salaries | The RealReal benefits | The RealReal interviews
      ReviewsThe RealReal reviews

      Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.