The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Dec 11, 2020

Run for the hills

Recommend
CEO approval
Business Outlook

Pros

Decent benefits. Loved my coworkers. It was great when I first started.

Cons

Unrealistic goals. Everything changed after going public.

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The RealReal Response
5y
Thank you for leaving your review. Our team members are valued and we are happy that you enjoyed TRR's culture, benefits and perks. We recognize that internal changes can often effect an employee’s daily experience and we are constantly seeking ways of improving our organization as a whole. Your feedback is appreciated as we navigate the new opportunities and challenges of a rapidly growing company.
4.0
Dec 4, 2020

Way better than 2.9

Recommend
CEO approval
Business Outlook

Pros

Good Coworkers, Good projects to work on, Good Medical Benefits, flexibility.

Cons

Things rapidly change like a startup even though this is a well established company, which may cause people to have a bad experience when working here.

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The RealReal Response
5y
Thank you for sharing your thoughts and your work here at The RealReal. There is always room for improvement and we are focused on ways to enhance employee experience.
3.0
Dec 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO Work from home

Cons

Constant changes with company structure including organizational and commission No work/life balance Unattainable sales goals Managers play favorites

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The RealReal Response
5y
Thank you for providing your feedback. We appreciate your commitment to TRR. To help create a work environment of trust and empowerment, we have launched leadership coaching. Regarding your sales goals and commission structure, we are open to more specific feedback if you’d like to reach out to trrfeedback@therealreal.com directly. In the meantime, please do not hesitate to reach out to your local People Business Partner.
Viewing 1189 - 1191 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.