The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Nov 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Met good, hard-working people. Bagels were good.

Cons

Worked for a "team" that could only be described as "overworked and underpaid."

avatar
The RealReal Response
5y
Thank you for your sharing your observations with us. We value our employees, and we are always available as a support resource for our people. Our org leaders regularly evaluate our rewards in an effort to drive compensation with contribution. Your feedback is useful in that effort.
3.0
Nov 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Lunch twice a week was nice

Cons

Narcissism is rampant among upper management.

avatar
The RealReal Response
5y
Thank you for sharing your thoughts. We are deploying leadership training and development for all departments, and we hope to grow our managers to their fullest potential and build winning teams.
3.0
Nov 23, 2020

Proceed with caution

Recommend
CEO approval
Business Outlook

Pros

My coworkers are amazing! Everyone's really struggling right now so we do what we can to see each other succeed. I've also learned a lot about the fashion industry.

Cons

- Quotas are set unrealistically high so about half or more of the team doesn't earn commission - Our base pay is low for the industry - We're expected to be available 12 hours a day, 6 days a week - There is no room for growth. Added responsibilities or a senior role doesn't exist - The few people who are successful live near a major city and physically pick-up the consignments themselves - In general, upper management seems to be applying more pressure during the COVID-era but in the wrong way so it's burning out the team

Viewing 1195 - 1197 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.