The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Oct 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Free food sometimes, coffee and a lot of the people I worked with were pretty awesome. Offered insurance immediately.

Cons

When I left, you were working 10 hours shifts on your feet. They micromanage break times, and did not allow you to sit in the photo studio. Tough expectations on goal meeting meant lead to good employees getting injured on the job while attempting to meet expectations. These injuries often happened from lifting mannequins over and over again in the same ways and causing repetitive stress injuries. While there were a lot of opportunities to move up in the company, it typically seemed like good candidates were passed up for non-merit related issues, length of time with the company never seemed to play any part in decision making. While you do get insurance immediately, (at least when I started in 2016) the plans were expensive and didn't cover much. Turn over was very high throughout the company (hence a lot of opportunities), mostly due to people quitting when they realized it wasn't worth the money. Complaints to HR typically went unresolved and usually ignored. This place had a lot of opportunity to be a great place to work and I hope they've turned it around since I left. They had a lot of great talent working in the studio, and I hope they found a way to retain it, but surely isn't career material for 90% of those who walk through their doors.

4.0
Oct 29, 2020

Great for awhile

Recommend
CEO approval
Business Outlook

Pros

Benefits until 2018; self scheduling

Cons

Changed once they went public

Viewing 1210 - 1212 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.