The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Sep 16, 2020

The best company I have worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, and my thoughts and opinions are always being valued by my team. Company is vocal about values that they believe in and show with actions.

Cons

Would be great to have more perks.

2.0
Sep 14, 2020
Recommend
CEO approval
Business Outlook

Pros

I love the overall concept of TRR: sustainable fashion and the re-sale market. I truly believe in the Circular Economy!

Cons

Expectations are extremely disconnected with reality. Monthly goals/ quotas are astronomical- even for a seasoned sales professional like myself. You are expected to have your calendar open from 8am-9pm, weekends included. I love working hard- and am very good at it. But Management has become detached from reality and turned into something rather mechanical. Currently TRR is hiring around the country- and in turn, Quotas are even higher and more unattainable than ever. The end result to hiring more is an extremely low base salary, and very few individuals will make monthly bonuses. And during this "period of growth" at TRR, I've been vocal to Upper Management about personal growth Opportunities, that instantly fell on deaf ears. I feel like a machine. Bots can ultimately do this job, sadly. I miss the personal, luxury level attention I used to be able to give my Consignors at TRR. Now- it’s just about generating units. It’s a Real, Real shame. I hope things turn around, as there are many talented ALM’s and LM’s on staff.

1.0
Sep 11, 2020
Recommend
CEO approval
Business Outlook

Pros

It helps boost your resume and get your foot in the door, that's it. I did learn a lot about fashion. And once in a while they throw in some free lunches. I guess it's also nice to have free tampons in the bathroom for ladies, I'll give them that. Benefits aren't the worst, but not that great either.

Cons

Pretty much everything else. Management is trash, there's low-key racism going on within the higher ups. Good old nepotism, scandal and favoritism runs like blood within this company's veins. As for the CEO, I've really grown to despise over the years once she started showing her true colors. This company's work culture is so toxic and they do not give a single darn* about their employee's wellbeing, we're just numbers and robots to them (trying to keep my language PG-13). You hardly get any vacation or breaks. This place will suck the life out of you and give you horrible mental breakdowns, I do not recommend you working here unless you have to.

Viewing 1231 - 1233 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.