Does The RealReal pay their employees well?

According to anonymously submitted Glassdoor reviews, The RealReal employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at The RealReal. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The RealReal?

36% of The RealReal employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The RealReal 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at The RealReal?

Account Luxury Manager (99) , Luxury Manager (67) , Authenticator (66) , Account Manager (51) , Copywriter (51) , Photographer (51) , Photo Production Assistant (39) , Manager (27) , Group Manager (17) , Resales Specialist (17) , Sales (16) , Valuation Manager (16) , Business Development Representative (BDR) (14) , Senior Software Engineer (14) , Customer Service Representative (13)

What are the pros of working at The RealReal according to real employee reviews?

"good benefits and thats about it" ((in 93 reviews)); "Great for people who are genuinely interested in getting to know their community." ((in 79 reviews)); "Great opportunity and coworkers to join the team!" ((in 53 reviews)); "There a a great culture and a lot of freedom" ((in 33 reviews)); "Flexible schedule; good experience working with different brands" ((in 18 reviews))

What are the cons of working at The RealReal according to real employee reviews?

"The quota kept changing expectation to work Saturdays Poor management more of a customer service role than sales" ((in 156 reviews)); "He hired terrible managers who were incompetent and did whatever he said even if it was a bad decision." ((in 81 reviews)); "horrible upper management, micromanaging...essentially a company run by twentysomething women who believe they are at a fashion house when in reality we're selling used womenswear." ((in 48 reviews)); "No work life balance at all! Worked 7 days a week 8+hours a day." ((in 39 reviews)); "HR and senior leadership then rushed me to another team." ((in 37 reviews))

What are employees saying about The RealReal layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The RealReal layoffs and their outlook for job security at The RealReal in 2026.

What are the top reviewed The RealReal locations?

New York , San Francisco , Secaucus , Perth Amboy , Los Angeles , Phoenix , Brisbane , Chicago , West Hollywood , Atlanta , Washington , Dallas , Jersey City , Houston , Newark , Austin , Miami , SoHo , Newport Beach , San Jose , Boston , Elizabeth , Virginia Beach , Irvine , South San Francisco , Las Vegas , Philadelphia , California , Tampa , Midtown New York

Skip to content Skip to footer

Notifications

The RealReal

The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

1.0

Sep 8, 2020

Toxic and Discriminatory

Account luxury manager

Recommend

CEO approval

Business Outlook

Pros

Some talented employees but all are under extreme fear and stress because of toxic, discriminatory management.

Cons

Very toxic work environment. Management is filled with people who do not know what they are doing, and they use practices of fear, retaliation, discrimination, favoritism to keep employees in line. If you are an employee they do not like, they will make your life miserable so you quit on your own. HR is filled with incompetent people, and the poor leadership stems from their top executives and CEO. Don't believe the positive reviews because some managers make employees write 5-star reviews even if they are leaving on bad terms. Go to their Instagram and read the comments on their BLM posts from June. You will learn more about what employees experienced, especially POC.

5.0

Sep 4, 2020

Solid Company

Waterproofing specialist

Recommend

CEO approval

Business Outlook

Pros

Busy Busy. Good reputation. Solid company to work for.

Cons

I don't have any Cons.

1.0

Aug 29, 2020

Horrible

Copywriter

Recommend

CEO approval

Business Outlook

Pros

Nothing.. It is gross in the warehouse

Cons

Everything.. Have fun listening to men work on the building and getting under paid

Viewing 1234 - 1236 of 1,600 Reviews

Top companies for "Compensation and Benefits" near you

Signet Jewelers

3.8★Compensation & Benefits

TCC Verizon Authorized Retailer

4.5★Compensation & Benefits

Mary Kay

3.7★Compensation & Benefits

Etsy

4.1★Compensation & Benefits

Jobs at The RealReal

Inside Sales Account Manager - Remote

Inside Sales Account Manager - Remote

Inside Sales Account Manager - Remote