Does The RealReal pay their employees well?

According to anonymously submitted Glassdoor reviews, The RealReal employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at The RealReal. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The RealReal?

36% of The RealReal employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The RealReal 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at The RealReal?

Account Luxury Manager (99) , Luxury Manager (67) , Authenticator (66) , Account Manager (51) , Copywriter (51) , Photographer (51) , Photo Production Assistant (39) , Manager (27) , Group Manager (17) , Resales Specialist (17) , Sales (16) , Valuation Manager (16) , Business Development Representative (BDR) (14) , Senior Software Engineer (14) , Customer Service Representative (13)

What are the pros of working at The RealReal according to real employee reviews?

"good benefits and thats about it" ((in 93 reviews)); "Great for people who are genuinely interested in getting to know their community." ((in 79 reviews)); "Great opportunity and coworkers to join the team!" ((in 53 reviews)); "There a a great culture and a lot of freedom" ((in 33 reviews)); "Flexible schedule; good experience working with different brands" ((in 18 reviews))

What are the cons of working at The RealReal according to real employee reviews?

"The quota kept changing expectation to work Saturdays Poor management more of a customer service role than sales" ((in 156 reviews)); "He hired terrible managers who were incompetent and did whatever he said even if it was a bad decision." ((in 81 reviews)); "horrible upper management, micromanaging...essentially a company run by twentysomething women who believe they are at a fashion house when in reality we're selling used womenswear." ((in 48 reviews)); "No work life balance at all! Worked 7 days a week 8+hours a day." ((in 39 reviews)); "HR and senior leadership then rushed me to another team." ((in 37 reviews))

What are employees saying about The RealReal layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The RealReal layoffs and their outlook for job security at The RealReal in 2026.

What are the top reviewed The RealReal locations?

New York , San Francisco , Secaucus , Perth Amboy , Los Angeles , Phoenix , Brisbane , Chicago , West Hollywood , Atlanta , Washington , Dallas , Jersey City , Houston , Newark , Austin , Miami , SoHo , Newport Beach , San Jose , Boston , Elizabeth , Virginia Beach , Irvine , South San Francisco , Las Vegas , Philadelphia , California , Tampa , Midtown New York

The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Aug 26, 2020

AMAZZING

Manager

Recommend

CEO approval

Business Outlook

Pros

great company to work for

Cons

no cons as of yet

1.0

Aug 18, 2020

You are a Robot

Photo production assistant

Recommend

CEO approval

Business Outlook

Pros

steady pay and health benefits

Cons

completely mundane, robotic sweat-shop vibe workplace. Recruiter was not straightforward and upfront regarding the daily job description. If I had known all I would be doing would be styling a mannequin and pressing a damn button all day, I would've never wasted my time. Health benefits made it hard to leave, but I wasn't learning what I wanted to learn. Plus you're by yourself all day, it's a pretty lonely job

5.0

Aug 18, 2020

So happy I found TRR!

Luxury manager

Recommend

CEO approval

Business Outlook

Pros

Encouraging and welcoming team Phenomenal training program Working in luxury fashion Set up for success with large client base COVID-19 additional benefits Generous PTO New technology

Cons

None I can think of!

Viewing 1237 - 1239 of 1,600 Reviews

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Jobs at The RealReal

Inside Sales Account Manager - Remote

Inside Sales Account Manager - Remote

Inside Sales Account Manager - Remote

The RealReal

The RealReal reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

AMAZZING

You are a Robot

So happy I found TRR!

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Jobs at The RealReal