The RealReal reviews

2.9

34% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Feb 7, 2025
Recommend
CEO approval
Business Outlook

Pros

you get to have some sort of sense of independence.

Cons

the people culture severely lacks.

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The RealReal Response
1y
Thank you for taking the time to share your thoughts! We’re glad to hear you appreciated the sense of independence in your role. However, we’re sorry to hear that you found the company culture lacking. At The RealReal, we place a high value on fostering a positive, collaborative work environment and continually work to improve our company culture. We take all feedback seriously and will continue to prioritize creating a supportive and inclusive environment for all team members. If you’d like to discuss your experience further or have any additional insights to share, please feel free to reach out to trrfeedback@therealreal.com.
2.0
Jan 30, 2025
Recommend
CEO approval
Business Outlook

Pros

monthly commission, but impossible targets

Cons

Managers are uneducated, accounting doesnt pay properly

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The RealReal Response
1y
Thank you for sharing your feedback! While we’re glad to hear you enjoyed the monthly commission, we understand that the targets can feel challenging. We are constantly evaluating our goals to ensure they are both motivating and achievable for our teams. Regarding your concerns about management and accounting, we take feedback like this seriously. At The RealReal, we strive to hire and develop managers who are supportive and equipped to lead teams effectively, and we are committed to ensuring accurate and timely compensation for all employees. We will continue working to improve in these areas. If you'd like to provide further details or discuss your experience, please feel free to reach out to trrfeedback@therealreal.com.
5.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing learning opportunity, great team

Cons

A lot of outbound calls

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The RealReal Response
1y
Thank you for taking the time to share your positive experience! We're thrilled to hear that you found The RealReal to be a great place to work and appreciated the learning opportunities and your team. We strive to create an environment where employees can grow and thrive. We also understand that the volume of outbound calls can be a challenging aspect of the role, and we’re always looking for ways to ensure that work is balanced and manageable. Your feedback helps us continue improving, so thank you for sharing! If you ever have more suggestions or would like to chat further, feel free to reach out to us at trrfeedback@therealreal.com.
Viewing 124 - 126 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.