The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Mar 2, 2020

better be thick skinned

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- If you're a fashion lover, it's fun to work and being surrounded by beautiful pieces of clothing. - Nice to be surrounded by young fellow individuals who are also like-minded in terms of fashion. - Work on your own. You can just pop your airpods and listen to music or podcasts during your entire shift. - Great benefits. I don't have a dog but pet insurance is offered! 401k as well

Cons

- Management: So messy. They make the workplace feel like high school all over again. - Favoritism: Need I say more. - Quantity over Quality: They push hard for you to go over and beyond quota. - Unfair: I keep to myself and do all the work I need to do, yet still get picked on. Better to be thick skinned because if you don't care, then great. - Work is repetitive. This could either be a pro or con, depending on what kind of person you are. - Environment: It's quite cliquey. Overall, it's a great company that still has a lot of growing to do. They offer great benefits. BUT it is really up to you and how you manage to get past the cons listed above. As long as if you remember that work is work, and that everything that happens at work STAYS at work, you should be fine.

1.0
Feb 26, 2020

Worst job I've ever had

Recommend
CEO approval
Business Outlook

Pros

working with clothes...but majority are pretty outdated and nothing anyone actually wants to wear

Cons

They make the job sound different than it really is when interviewing. Literally all you do is the same thing over and over all day everyday. You get racks after racks of clothes which you sort through individually, check for damages and then write their descriptions. And this is for 120+ items a day. I'm a pretty fast worker and typer and I could barely keep up with the ridiculous quotas. I felt like I hardly had time to pee and I had to rush through my lunch. I couldn't even take any of my other breaks so my days were just totally rushed and going because if you miss your goals 3 times, you're fired. Also, some managers were super unprofessional. Overall, the job itself just sucks. Anyone who isn't a manager is just miserable and pressured to meet insane goals and the job itself is extremely mundane.

1.0
Feb 15, 2020

Do not recommend

Recommend
CEO approval
Business Outlook

Pros

Coworkers and training, exposure to different categories.

Cons

Bad management and HR. High turnover, poor pay.

Viewing 1282 - 1284 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.