The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Mar 11, 2020

This company wants us to die.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Looks good on LinkedIn to be part of an IPO’d company.

Cons

Sales Department is not given work laptops to work from home during the Coronavirus outbreak. We are hourly employees, and do not have any other option than to commute via public transportation and expose ourselves to contracting the virus.

avatar
The RealReal Response
6y
Thank you for raising your concern. As you’ve been hearing from us, we take your health and safety very seriously. In addition to adding extra cleaning services in all our office locations, we have been working very hard to secure laptops for the entire Inside Sales and BDR teams across the country. As you can imagine, resources are limited due to other organizations trying to accomplish the same thing. Our IT team is working hard to have equipment set up as soon as possible. As shared in prior communications, if you do not feel comfortable at this time traveling into the office, please work with your manager or HR to make alternate arrangements. We want you to know that your health and safety is our priority which is why we are committed to taking measures to create a safe place to work.
4.0
Mar 8, 2020

Great team environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful team - made working so much fun

Cons

Vague return policies led to a lot of customer service issues

Viewing 1279 - 1281 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.