The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Apr 22, 2020
Recommend
CEO approval
Business Outlook

Pros

The best thing to come out working here has been meeting some of the great people who were also distracted by the smoke and mirrors. Free bagels that have been threatened to be taken away.

Cons

Where to begin. I was really looking forward to the experience when I first started working at TRR. However, on my first day, I was shown that what I was promised in my interview would not be possible for a very long time. - I was told by a manager that I was a star employee because I "kept quiet" - A promotion had been dangled in front of my face multiple times, but it became clear it wasn't coming as I was doing the job at my current hourly salary. - Extremely high turnover rate - It's clear that even though a couple of members of HR want to make it a better place, other members of the staff will take the side of management over people at a lower level - I watched on numerous occasions a number of managers yelling at employees in front of other employees - There have been multiple occasions where managers congregate near lower employees' desks and gossip about members of their teams quite loudly. - It really is like high school

1.0
Apr 14, 2020

THE WORST

Recommend
CEO approval
Business Outlook

Pros

It's a job? Something to keep idle hands busy.

Cons

Constantly lying to employees, not truly taking care of their employees during a pandemic, nowhere to grow even before COVID-19, laid off a large majority of the cleaning staff during COVID-19 & the business is still operating. Everyone is overworked & underpaid. Both mgmt/upper mgmt never take you seriously or acknowledge good work ethic- it's like being paid to go back to highschool.

1.0
Mar 11, 2020

This company wants us to die.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Looks good on LinkedIn to be part of an IPO’d company.

Cons

Sales Department is not given work laptops to work from home during the Coronavirus outbreak. We are hourly employees, and do not have any other option than to commute via public transportation and expose ourselves to contracting the virus.

avatar
The RealReal Response
6y
Thank you for raising your concern. As you’ve been hearing from us, we take your health and safety very seriously. In addition to adding extra cleaning services in all our office locations, we have been working very hard to secure laptops for the entire Inside Sales and BDR teams across the country. As you can imagine, resources are limited due to other organizations trying to accomplish the same thing. Our IT team is working hard to have equipment set up as soon as possible. As shared in prior communications, if you do not feel comfortable at this time traveling into the office, please work with your manager or HR to make alternate arrangements. We want you to know that your health and safety is our priority which is why we are committed to taking measures to create a safe place to work.
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Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.