The RealReal reviews

2.9

34% would recommend to a friend

(1,599 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,599 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Mar 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Can't think of any pros

Cons

Incredibly low pay. Clueless, inexperienced management that think they are totally clued in and experienced. They are not.

5.0
Feb 28, 2019
Recommend
CEO approval
Business Outlook

Pros

***This review is for the Inside Sales Team, and specifically the SDR role*** I have been employed at The RealReal for 3 years. Over the past 3 years, I have seen the company grow from 500 employees to 2,000+ employees. I have been promoted twice, and gained numerous professional and interpersonal skills from working here. I began my time at The RealReal as a recent college graduate. I was initially hired for the role of Lead Qualification Representative, also known as Business Development Representative. After proving my "chops" in this role I was promoted to the Sales Development Representative role after around 1 year. While sales development is not typically closing role at other companies, it is a closing role at TRR. Our Client Account Representatives, or CAR team handles account management here. A big plus of working here is that our sales team is like a family. Quotas are distributed by territory teams, so there isn't the typical competitive sales mentality here. We are bi-coastal with half of us in SF and the other half in NYC. It is a great close knit group of employees, and I look forward to coming to work every day. I work with some of the best and brightest people and have made several friendships here that I know will last a lifetime.

Cons

Although we are more mature than a startup, it is still very much "startup mentality" here. Being able to quickly adapt to change is important. Internal systems are still being built out, and are not always working as well as expected. You will wear several hats in whatever role you are in. Promotions/advancements are not handed out automatically. I've had to apply for and interview for each of the internal promotions I have received. If you want to work here and be successful, expect to work hard every day, and continuously prove your value to the team.

avatar
The RealReal Response
7y
Thank you so much for your review! You have an amazing growth story and we are so lucky you have chosen to grow your career with us. Thank you for taking the time to leave your feedback!
5.0
Feb 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Lots of growth and opportunities. The business is growing quickly and anyone can still have a substantial impact on the company's success. You are in control of your own success and if you hustle hard to hit your quota, you can benefit from uncapped commission.

Cons

The business changes courses quickly and to be successful you must be nimble.

avatar
The RealReal Response
7y
Thank you for your review! We love our IS team!
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Glassdoor has 1,666 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.