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      The RealReal

      Engaged Employer

      The RealReal reviews

      2.9

      34% would recommend to a friend

      (1,599 total reviews)

      Rati Sahi Levesque

      66% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,599 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      2K reviews
      2.0
      Feb 27, 2019

      Hard work with very little reward

      Sales development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with a team of hustlers felt great! Top performers often shared their techniques for success and you could always rely on team members for support after difficult calls and emails.

      Cons

      *Constant* changes to the compensation structure was questionable. Continuing to increase quotas seemed more like they were trying to save money for the company and not payout "upsell." The turnover on the overall sales team was also concerning. This role should have better benefits and compensation. The HR team is a disaster: unreliable and unprofessional.

      3.0
      Feb 25, 2019

      Ideal for Recent Grads or Someone

      Copy writer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I will always point out the positive in anything prior to pointing out the negative. Here at The RealReal it’s an way place to learn about key industry trends consindering it’s necessary to stay abreast on certain things as a copywriter. They do feed you weekly and provide bagels every Friday.

      Cons

      The downsides to working here, I’ll just list them below; • underpaid • copywriters are not valued( so if you do get job here just make sure it’s in management) that is the only way the company will respect you and care about what you have to say. • there is constant change every week. • promoting people who are not qualified • lack of communication from upper management • the company does not set you up for success within the company. They don’t anticipate copywriters to want to move out of the role and if so expect to be in that role for a very long time.

      avatar
      The RealReal Response
      7y
      Thank you for providing us with your feedback, we truly appreciate the opportunity to do better. We value all of our employees and aim to support their growth within the company. Our HR team in Brisbane/Secaucus is there to support you in every way with concerns or to better understand the growing potential from Copywriting. Thank you again!
      5.0
      Feb 22, 2019

      Luxury manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Positive atmosphere. Great benefits. Create your own schedule. Attainable commission goals

      Cons

      Lack of accountability/problem solving in customer relations which leads to apologizing/losing clients when it’s out of your control

      avatar
      The RealReal Response
      7y
      Thank you for your feedback! We appreciate the opportunity to do better and will consider the feedback provided. We love our Sales team!
      Viewing 1360 - 1362 of 1,599 Reviews
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      ReviewsThe RealReal reviews

      Glassdoor has 1,666 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.