The RealReal reviews

2.9

34% would recommend to a friend

(1,599 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,599 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Dec 6, 2017

The Modern Day Slave Sweatshop.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None sorry not sorry. Bagels don’t make up for your poor quality of managers and work environment.

Cons

Honestly not even sure why I’m wasting my time writing this review when FAKE CORPORATE REVIEWS WILL BE UPLOADED RIGHT AFTERWARDS to improve their FAKE RATING ON HERE. This place is a joke. They underappreciate when you exceed your personal goals and look down on people who want to take PTO. Managers are not even competent nor does HR ever respond to your emails in a timely manner. Don’t worry, they’ll respond 5 days later. The warehouse was always cold due to the failure of installing a heater. There were water leakage many times. I’ve never felt so undervalued at a job in my life, and this is a lesson learned for sure. Money wasn’t good enough for the amount of work all the hardworking people were doing.

2.0
Dec 6, 2017

Prepare yourself to be stuck

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

long hours, great peers, a lot of team encouragement.

Cons

a high school environment in this department Management needs to get themselves together No clear directions Management is very discouraging to employees and very misleading on growth Moreover, they enforce policies and do not follow them then punish you for doing the same as them. work you like no other even after exceeding expectations

1.0
Nov 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Although they get no credit and are seen as a threat by incompetent management, there truly are some talented and cool people working here. Which is why there is a high turnover- no one with an ounce of experience and knowledge is dumb enough to make this longterm.

Cons

I wasn't going to waste my time writing this as I vowed on my last day to never give this company another second of my time, but the amount of fake reviews is nothing short of an outrage- not to mention the fact that an internet based company thinks that posting 100 5 star reviews in the course of 2 days isn't a blatantly obvious fallacy. I'm embarrassed for them. On to the real CONS: High school environment- SOOO much drama created by bratty young girls, most of whom have never worked in a professional environment so they don't possess the capacity to comprehend that tears don't belong at work, nor do they realize they aren't working in a fashion hub. It's a dirty warehouse and you're cleaning ear sludge off someone else's jewelry. Take it down a notch, you minimum waged slave with nice clothing. Awful Management- While you'd think it might give me great pride to be more qualified than my manager, it further inflames my bile duct. Steal credit, know nothing, accuse employees of various undesirable deeds, lack a team mentality. That is just poor leadership. Even Worse HR- Urinating on the Human Resources code of ethics daily with such popular moves as spreading employee gossip and suggesting any employee confiding a work issue see a shrink. Conditions- Mold, temperature control violations. It's an OSHA field day in there. Compensation- The standard wages make it feel like volunteer work, except there is nothing optional. Forced overtime, forced weekends, forced indoor lunches bc breaks are too short to go anywhere. Constant Rule Changes- Obey all guidelines, even if they didn't notify you of policy changes. They'll penalize you for them anyway. There is so much more to say but I am getting SO aggravated as I write this. I also suspect that my brain has been working overtime to suppress the portion of my memory that stores this experience.

Viewing 1441 - 1443 of 1,599 Reviews

Glassdoor has 1,666 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.