The RealReal reviews

2.9

34% would recommend to a friend

(1,599 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,599 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Nov 7, 2017
Recommend
CEO approval
Business Outlook

Pros

none. clearly the people that work here are made to post positive reviews. just a few months ago their rating was 2.2. no coincidence that the reviews are only days apart? all saying don’t believe the negative reviews....... WHERE ARE THE FILTERS

Cons

everything. from the interview onwards you will second guess yourself and your work. cattiness reigns supreme. no one doesn’t want to be promoted let’s get that clear but without opportunity what are people supposed to do. PTO is a dirty word

avatar
The RealReal Response
8y
Thanks for expressing your concerns. Both Glassdoor and The RealReal are committed to supporting all employee comments on this forum. We have many roundtables and opinion surveys and very much welcome your comments, and want to improve. We promote very much from within, and we hope you can enjoy TRR more.
5.0
Nov 3, 2017
Recommend
CEO approval
Business Outlook

Pros

So far everything. I’ve only been with the come for a few months but coming from past retailers this place is a breeze. The negative comments about the company are a complete slap in the face to the good that they try to offer to their employees. It’s still a growing company who are pretty much in a race by them selves and to keep things “authentic” they’ll have to keep changing the way they do things. From what I’ve seen so far everyone who WANTED to be promoted put in the work and got moved up with no problem. You can’t come into anything not holding your end of the bargain and expect to be rewarded.

Cons

I agree that they’re unorganized at times but it’s nothing no one can’t handle and like I’ve said they’re a SUCCESSFUL growing company so that will happen but as long as your vocal and open but still respectful you’ll get an answer.

5.0
Oct 27, 2017

Don't believe the negative reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I am a current employee and the only thing fake about this company are the negative reviews about it. I think the company does a good job in trying to make this a good place to work. Benefits are good. Co-workers are super nice. Good amount of time off.

Cons

There is a lot of work which means there is often times overtime.

Viewing 1444 - 1446 of 1,599 Reviews

Glassdoor has 1,666 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.