The RealReal reviews

2.9

34% would recommend to a friend

(1,599 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,599 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Sep 11, 2017

Employees Make An Impact

Recommend
CEO approval
Business Outlook

Pros

The vast majority of employees like working here as they see what we are doing and are part of something that has never been done before. Hard work and ethic are recognized and those that perform know they are making an impact to the company's success.

Cons

It's a start-up even though it's been one for 5+ years and with that comes growing pains. The business moves fast and that comes with mistakes but these are not done intentionally. So if you are a person that needs a button down job with all processes and practices well honed this is not the place for you.

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The RealReal Response
8y
Thank you so much for taking the time to write a review, and I am delighted to hear that you love working here! We absolutely need to focus on better communications--it's a challenge with growing so fast and spread in many locations, but we will.
5.0
Sep 7, 2017

Fast + Furious!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced, empowered + creative environment. Dynamic, exciting, challenging and fun all at the same time. Ideas and entrepreneurial spirit rewarded.

Cons

Moving so fast, communication among departments and regions is difficult. Work / life balance can be be hard to navigate.

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The RealReal Response
8y
Thank you for taking the time to tell us what you think of working here. We do really, really want to hear from you. Here and everywhere.
5.0
Sep 7, 2017

Follow the People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people at The Realreal are the number one reason I love coming to work. Everyone I work with is helpful, honest and very supportive. Our teammates work together to help one another learn, understand and hit our goals. We get to work with amazing consignors, impacting their lives daily and are building a company that is disrupting the retail industry!

Cons

Technology tools for the sales team need updating. Working remotely can be difficult to stay engaged without consistent communication from HQ.

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The RealReal Response
8y
I agree--the people at The RealReal are amazing! We will communicate more and better. It's our priority. Thanks for the review.
Viewing 1468 - 1470 of 1,599 Reviews

Glassdoor has 1,666 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.