The RealReal reviews

2.9

34% would recommend to a friend

(1,599 total reviews)

Rati Sahi Levesque

66% approve of CEO

34% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,599 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Sep 7, 2017

Sr. Director of Human Resources

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work for an authentic, growing, start up which is well established and on it's way to becoming a major player in the luxury market.

Cons

Cannot think of any cons at all.

avatar
The RealReal Response
8y
Thanks for your review and you are right, it's all about talent. We've had some bumps, but watch us grow!
1.0
Sep 5, 2017

Receiving

Recommend
CEO approval
Business Outlook

Pros

The friends you make that's it.

Cons

This is the worst place to work! DO NOT APPLY HERE! HR does nothing, if you have a problem with management they will turn it around on you and you'll get in trouble. HR also goes around telling other people your business !!! All the departments in the warehouse sat through construction which was basically illegal for people to working while it was going on! Things from The ceiling were falling on desks and construction workers were right over your head in their machines and welding sparks where flying everywhere- needless to say management did NOT care about your safety. All of that was for air conditioning ..... that can't go below 72 degreez.... thanks for putting our lives in danger for that. Or let's talk about how if the team goal Wasn't mAde they would FORCE us to stay late when it wasn't even EOM yet... the stress the attitudes the work load- maybe that's why the turn over rate is so high and why people can't get the job done because you're too tough on the employees and don't care. They don't care what you have to do after work they will NOT let you leave till the work is done even if you have worked for 8 hours

5.0
Aug 30, 2017

See, Touch, Learn & Thrive

Recommend
CEO approval
Business Outlook

Pros

I believe TRR is moving in the right direction with strong support from the operations directors and new HR team. The company is listening to feedback and investing in the associates that handle all the tangible parts of the business. There are strong bonds amongst teams and it's nice to see the mini work-families that form in this environment. We're lucky to get hands on exposure to some of fashion's greatest hits. If you truly love fashion and appreciate a variety of design, you will constantly feel inspired by the work you do.

Cons

The warehouse operations are not an ideal environment for those with Devil Wears Prada aspirations.

avatar
The RealReal Response
8y
It is great to hear of supportive comments on the efforts. We see that we do have a lot of very supportive work teams, and we do realize that we have more to do to support cross team building. Thanks for your comments, and so glad you are part of TRR.
Viewing 1471 - 1473 of 1,599 Reviews

Glassdoor has 1,666 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.