The RealReal reviews

2.8

35% would recommend to a friend

(1,605 total reviews)

Rati Sahi Levesque

65% approve of CEO

35% positive business outlook

The RealReal has an employee rating of 2.8 out of 5 stars, based on 1,605 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jan 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Massive potential for this company. Executives have what it takes to make the company successful.

Cons

No focus on the people who make the company run. The push is to make the company grow no matter the cost For a two year old company, highly dis-organized, unstructured with little to no process or policies in place. Almost no documentation about anything. Lack of an effective inventory system means there are hundreds of items that are missing and have to be paid for by the company. There aren't even apparel sensor tags like at a traditional retail store. And these items are hermes, louis vuitton, chanel, etc. Executives don't care what happens to the people in the field (merchandise managers), or to the engineering staff. If you bring clear, justified grievances to HR and executives. You will be quietly dismissed from the company. Letting a bad manager continue working and become a bigger liability due to growing tension fear of retribution and being thrown under the bus for failures brought on by not listening to the people who you they ask for advice from about the things they are tasked to work with.

4.0
Dec 5, 2013

Great Startup in Bay Area

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Vertical Growth in Ecommerce, Lead in Flash Sales

Cons

Very demanding 24 hours a day

1.0
Oct 16, 2013
Recommend
CEO approval
Business Outlook

Pros

- Company is growing - Company is growing fast - Most of the employees are very nice and approachable - Catered lunch on Monday, ice cream on Wednesday and bagels on Friday - Friday evening happy hour

Cons

- The CEO and senior executives routinely badmouth employees within earshot - The CEO routinely berates employees in front of the entire company (open seating on mezzanine) - Communication is poor - Environment is political - The ability to be creative is minimal at this stage of the company

Viewing 1603 - 1605 of 1,605 Reviews

Glassdoor has 1,672 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.