The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Sep 27, 2024

So much potential, horrible execution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- decent work life balance - interesting industry - competitive pay

Cons

- bad leadership - company run by handful of people who hold all the power - poor collaboration between different teams so nothing gets better

avatar
The RealReal Response
1y
Thank you for submitting your review. We are happy to hear you enjoyed the perks and pay offered during your time at TRR. Over the years, we’ve made a number of changes to our operations process to ensure cross-functional partnerships are more seamless. If you’d like to provide more details around your feedback regarding leadership, please submit an All Voices ticket and we will be happy to look into the situation further.
4.0
Sep 25, 2024

Learning experience

Recommend
CEO approval
Business Outlook

Pros

Get a chance to work with product

Cons

Atmosphere is very competitive and could be toxic at times.

avatar
The RealReal Response
1y
Thank you for submitting your review. While we understand production metrics can create a competitive environment, we set KPI’s to ensure a positive consignor and customer experience and leverage team data to ensure these metrics are achievable for all members of the team.
1.0
Sep 24, 2024

Terrible

Recommend
CEO approval
Business Outlook

Pros

Product is interesting, cool vintage finds

Cons

Constant layoffs, unstable and absent leadership, poor decision making, lots of make work for a company trying to reach profitability

Viewing 175 - 177 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.